Can I view the accommodation before applying?

Of course! In fact we encourage you to come and have a look around. We may not be able to show you your exact room, but you can see the show flats we have available at each site. We also have lots of pictures and even 360 degree photos of different rooms on our website as we understand our students are from all around the world and it’s not always easy to visit the site!

Can you tell me what’s in the contract I would be signing?

When accepting a room with property you will need to sign an AST (assured shorthold tenancy). If you would prefer to see the contract before applying this isn’t a problem.

What is included in my rent?

All-inclusive utility bills, Wi-Fi and contents insurance are all included in your rent!

How and when do I pay my rent?

We offer two rent method options: Option 1 – Full Payment; Pay in full by the 1st of August and get money off your rent! 2% discount – Manchester, Liverpool, Bristol and Nottingham, and 5% discount- Newcastle. Option 2 – Pay in 3 different Instalments; September, January, and April – you can view the exact payment dates in your contract (this may be the best payment option for those looking to pay your rent using your student loan). Please note that to apply to pay by instalments, you must provide a UK-based guarantor who is aged 21 or over and in full-time employment. They’ll also need to annually earn at least 3 times your total rent amount, or be a homeowner.

How can I find out who I’m living with?

Curious about who your flatmates will be? We unfortunately can’t give out names but you can find out who is living at your site on our Facebook and Twitter pages.

Can I change my contract once I’ve signed it?

If you want to change things like your room type, contract length or anything else, just get in touch with us. We can then let you know if your request is possible, and if so, what the next steps would be.

You’ll unfortunately have to leave your beloved animals at home – we have a no pet policy across all of our sites.

You can move into your room from the date your contract starts, only if you have paid your correct rent amount and provided all documents. If you’re unsure of when your contract starts contact us. If you wish to move in early pleasecontact us.

What do I need to bring with me?

We already provide some of the essentials but to see what things to bring with you, check out our accommodation checklist.

Can I store luggage at my site?

Due to us getting your room ready for when you arrive, we will not be able to store any luggage at any of our property sites. You will be able to move your belongings into your room once you have collected your keys.

Are there any documents I need to bring with me?

You need to have provided all documents to support your room booking before you can check in. If you are unsure if you have already done this, or need to speak to someone about it, please call the team or email us. Other than that, you will need to bring a form of photo ID with you so you can collect your keys – we just need to know we’re handing them out to the correct person!

What if I’m arriving out of office hours?

If you think that you’ll be arriving out of office hours, you will need to speak to your site team – their contact details will be listed in the arrival pack you’ll be informed about via email nearer the start of your tenancy. Each site has different out of office services so you will need to speak to your site directly about it.

Where do I get my keys from?

You will collect your keys from your site’s reception, unless otherwise stated by your site or Sales team.

Can I park my car when unloading my things?

We do have car parks at most of our sites but to find out if your site does include one, please contact the office. On contract start dates, parking your car is free – parking at any other time will incur a charge. Please contact your site team for full costs and details.

How do I get from the airport to your site?

Make sure you book airport transfers in advance. If you prefer to take the train, look out for the stations that are closest to you: MSV: The nearest train station is Oxford Road, a 5-minute walk from us. MSV South/ The Grafton: The nearest train station is Oxford Road and then hop on a bus just outside the Palace Theatre. Look out for bus routes 41, 42, 43, 142, 143, or 157. After 10 minutes, get off at Whitworth Park and take a short 2-minute walk to our halls. Cathedral Campus: The closest train station is Liverpool Lime Street. From there, we’re a 5-minute taxi ride away. Castle Gate: Nottingham train station is just a 10 minute walk away. Garth Heads: Your nearest station is Manors which is a 2 minute walk to the site Hotwells House: The nearest train station is Bristol Temple Meads, you can get a taxi from outside which will take 10 minutes

What can I expect when checking in?

It will be busy, so please be patient with us. We’ll try to keep the queues short as we check everyone in. To keep you going, there will be light refreshments in all site receptions. For a quicker check-in, let us know when you are coming, so we can gauge the number of students as well the times of arrival, to ensure our sites are staffed correctly. Top Tip: make sure you don’t unload your car until you have your keys. Or you could be waiting with all your belongings in the queue.

Will there be any events happening at my site?

We’d love all of our residents to get to know one another and make lifelong friends! As a way to help this, we have a Residential Life team who are always trying to find the next best thing to make your stay more enjoyable – this includes holding fun and exciting events throughout the year! Please keep an eye out on our social media accounts and around your site for details.

If I have any queries about my stay, who can I speak to?

Our friendly Accommodation Teams are always there should you need someone to talk to. You can either pop down to the office or speak to them, or they’re only a phone call away – just use these details

Can I have guests staying over?

Of course! You can have any one guest staying overnight for 2 nights in any 7 day period – they must be signed in and out at your reception.

Is there any security on site?

Your safety is our priority so all of our properties are equipped with security cameras.

Do I need to pay for contents Insurance?

From the 1st September 2020, we have partnered with Endsleigh, the No.1 student insurance provider. We’ve arranged contents insurance for all our students staying with us in our residence at no cost to you.

Is there Wi-Fi at my site?

Of course! The Wi-Fi is included in your rent. Your internet connection is provided by Glide.

Do I need to purchase a TV license?

If you’re watching or recording programmes on TV or any device, you must have a TV license. It is against the law to not have one – if you caught without a license, you could be charged up to £1000. If you have booked one of our rooms in which we provide you with a TV in the lounge, we also provide the TV license for it. You do however still need a TV license if you’re watching/recording TV if you’re in any other area, such as your bedroom. For everyone else, you will still need to purchase a TV license.

Where can I park my car? Is there bike storage?

We do have car parking and bike storage at most of our sites, please call us to check if your site provides these facilities. Please note that you will need to pay to use a car park space – please contact your site team for full prices and details.

How do I receive parcels and post at my site?

We’ll sign for your parcels at your site’s office during working hours, but your letters will be delivered to your flat/house door by Royal Mail. To check out your site’s working hours, please contact them directly. We can only sign for parcels on your behalf if the parcel has your name and your flat/room number on it. Therefore when ordering items online, please make sure you provide the shipper with your full name and room number. Parcels without full details will not be signed for. After we sign for your parcel, you’ll receive an email notification from us – please bring along your photo ID when collecting parcels at the reception.

Where can I do my laundry?

We have laundry facilities at most of our sites, but please contact your site directly for more information. Where we do provide laundry onsite, we work with our laundry partner Circuit to ensure that our rates are competitive.

Communal Cleaning in my flat?

The communal areas of your flats are your responsibility. All landlord areas will be cleaned by us on a daily basis.

Will I have to pay for the damages?

We want to make your stay with us as enjoyable as possible. Our on-site maintenance team will attend to your requests (See our repairs and maintenance policy). We don’t charge for “fair wear and tear” of our properties or fixtures. However, if something gets damaged through abuse or misuse, we’ll repair or replace the item and will charge for doing so. The behaviour of guests is the responsibility of the tenant who has welcomed them into the property. Any charges that result from a guest’s behaviour will be charged to the respective tenant. If there’s a charge that applies to the shared area within a flat and we’re unable to establish the responsibility, the charge will be shared between all of the flat’s tenants. All charges will be applied to your account and payment will be due within 30 days of this date.

Electrical Equipment?

When using electrical equipment on your site please follow some simple rules Only use electrical items purchased from the UK Do not overload sockets Do not leave items plugged in unattended Do not use kitchen appliances in your bedroom It is your responsibility to ensure that the electrical items brought on to the site are safe and free from defects. Do not use any appliances that are broken, have frayed or exposed cables, are showing signs of overheating or dangerous or loose connections. On inspection, if our team finds any appliance that would be deemed unsafe, this appliance will be removed.

I want to leave before my contract ends. What shall I do?

If you’re looking to move out before your contract ends, please read through our cancellation policy. It will outline what you need to do next.

Can I stay at my site until my contract end date?

Yes, of course you can! All students are allowed to stay with us until the last day of their contracts. On the last day, rooms must be vacated, and keys handed to reception by 10am. All residents will have their room/flat inspected within 7 days of their contract end date.

Can I store my belongings in my room over summer?

If you have a summer booking with us and we have received your payment and signed contract, then you can keep your items in your room throughout the summer. We don’t allow students to leave items in their rooms over the summer if they have not confirmed a summer stay with us. Any items left in a room after a contract end date will be removed and stored for 7 days. After which, all items will be removed and given to charity or disposed of.

Do I get my deposit back?

For those sites where a deposit payment has been made, all deposits will be returned as long as the room is left in the same condition from check-in. All deposits should be returned within 10 days of the contract ending. Any deposit disputes should be sent in writing to the site manager.

Garth Heads, Newcastle

Melbourne St, Newcastle upon Tyne, NE1 2JE, United KingdomView Distance From Universities

Laundry Facilities

Gas Central Heating

bills included

From £83/week

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Videos

Garth Heads is an excellent student accommodation in Newcastle. This stunning property offers a wide range of non en-suite rooms to choose from. Located in the center of the city this property is close to many major universities like Newcastle University is just a 5-minute drive and the Newcastle College is at a distance of 10 minutes from this property.

Features

This property is designed to make you feel as homely as possible. You’ll get a spacious room with a comfortable bed to have a sound sleep every day. The study desk in your room will help you stay focused while you study and later on you can relax by watching your favorite movies using the free high-speed Wi-Fi. After a long tiring day at College, you can chill with your friends in the Games room or hit the gym to break a sweat and feel more energetic and after a week of fun, you won’t have your clothes piled up in the corner of your room as there is a Laundry facility in the property that will help you keep your outfits fresh and nice. You don’t have to worry about all these expenses as all bills are included in the rent.

Location and What's Hot?

Every day is going to be a party when you are staying here as you might run out of time but you won’t run out of things to explore. If you are craving Italian food, then you have to just step outside and walk for 5 minutes and you will reach Gusto Italian or you can visit Café 1901 Deli, Manors which is just a 6-minute walk away from this property.

Commute

You can travel throughout the city as the public transport connectivity from this place is very strong. Grey Street Bus stop is within a walking distance of 10-minute and Manors Train station is just a 7-minute walk from the footsteps of this property.

Room Amenities

Bed

Study desk and chair

Wardrobe

WiFi

Lounge

Sink

Kitchen

Common Amenities

Social events calendar

On-site management team

Parcel handling service

Gym

Laundry (charges apply)

On-site maintenance team

Car park (charges apply)

Games room

100 Mbps internet included

Bills Included

Water

Wifi

Heating

Electricity

Room Types

Silver Non Ensuite

£83 - £91/week

Private Room

Shared Bathroom

Shared Kitchen

Bedrooms3-7

Bathrooms1-2

Deposit£200

Room Amenities

Small Double Bed

Desk and Chairs

Wardrobe

In-Room Sink

Silver Non Ensuite rooms are generous sizes with plenty of floor space for all your belongings.

Youll get a 3/4 bed, double wardrobe, desk and study chair along with the benefit of having your own vanity sink in your own room.

Silver Non Ensuite rooms are inclusive of all bills, this includes your 70mb WiFi. You will find their Silver Non Ensuite rooms in 3- 7 bed apartments.

6 Images

Duration:40 week

Move in:9 Sep, 2023

£91/week

Duration:44 week

Move in:9 Sep, 2023

£85/week

Duration:50 week

Move in:9 Sep, 2023

£83/week

Duration:4 week

£90/week

Note: Short Stays

Looking for different dates? Contact us

Bronze Non Ensuite

£83 - £85/week

Private Room

Shared Bathroom

Shared Kitchen

Bedrooms3-7

Bathrooms1-2

Deposit£200

Room Amenities

Small Double Bed

Study Desk and Chair

Wardrobe

In-Room Sink

Good things come in small packages and this is exactly what their Bronze Non Ensuite rooms is, a very good value room. Perfect if you would rather save some pennies rather than spend all your money on your accommodation!

With Bronze Non Ensuite rooms, youll get a 3/4 bed, double wardrobe, desk and study chair, along with the benefit of having your own vanity sink in your room.

All room Bronze Non Ensuite rooms are inclusive of all bills, this includes your 70mb Wi-Fi. You will find Bronze Non Ensuite rooms in 3- 7 bed apartments.

1 Image

Duration:50 week

Move in:9 Sep, 2023

£83/week

Duration:44 week

Move in:9 Sep, 2023

£85/week

Duration:4 week

£84/week

Note: Short Stays

Looking for different dates? Contact us

Gold Non Ensuite

£89 - £95/week

Private Room

Shared Bathroom

Shared Kitchen

Bedrooms3-7

Bathrooms1-2

Deposit£200

Room Amenities

Small Double Bed

Study Desk and Chair

Wardrobe

In-Room Sink

Gold Non Ensuite rooms in Garth Heads, Newcastle are large with plenty of floor space for all your belongings.

With Gold Non Ensuite rooms youll get a 3/4 bed, double wardrobe, desk and study chair along with the benefit of having your own vanity sink in your own room.

4 Images

Videos

Duration:40 week

Move in:9 Sep, 2023

£95/week

Duration:44 week

Move in:9 Sep, 2023

£92/week

Duration:50 week

Move in:9 Sep, 2023

£89/week

Duration:4 week

£94/week

Note: Short Stays

Looking for different dates? Contact us

Cancellation Details

Cooling Off Period

Free booking cancellation in stipulated time

No Visa No Pay

Free Cancellation if student visa is not secured

No Place No Pay

Cancellation policy if admission not confirmed

Replacement Tenant Found

Find the replacement tenant and easily cancel your booking

Payment Details

Booking Deposit

Secure booking with this amount

Payment Instalment Plan

Flexible payment terms

Mode Of Payment

Payment via easy transaction modes

Guarantor Requirement

Guarantor requirements and policy

Garth Heads, Newcastle

Features

Location and What's Hot?

Commute

Room Types

Silver Non Ensuite

Bronze Non Ensuite

Gold Non Ensuite

Cancellation Details

Payment Details

Frequently Asked Questions

How do I book a room?

Can I live with my friends or specify preferences for my flatmates?

What payments do I need to make when applying?

When do I pay my tenancy deposit?

Is my deposit protected?

What is a guarantor? Do I need one?

Is the student population diverse?

Can I live with you? Do you accept students in different years of study?

Location