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Free Cancellations Offer!
If you have booked a 21/22 academic year room, you can cancel your 21/22 contract up to and including the 30th June 2021.
Although Archer House is the newest addition to the dwelling family, there's no mistaking this property is in a perfect location for Nottingham students! Nottingham Trent University is just a 10-minute walk away, and with it taking only a 15-minute bus ride to reach the University of Nottingham, the site is ideally located for popping into town for a much-needed shop, but also being close to your university campuses.
They offer en-suite rooms set within 6 bedrooms shared flats, as well as self-contained studios for those who want their own space. Whether you want to book as an individual or in a group, this accommodation has something for everyone! They also have a dedicated Residential Life Team who hold competitions and student wellbeing events throughout the year. Many of the rooms offer fantastic views over the city and majestic Nottingham Castle. You will have the best student experience because of the location and lively environment, Nottingham city centre offers.
Community Amenities
Apartment Amenities
Configurations
Room Facilities
The Galaxy studio is available in a Small or Large size. Each studio comes with a small double bed, double wardrobe, shelving, study desk and chair. Youd also have your own en-suite and kitchen for independent living!
The Galaxy Small is of a standard studio size, whereas the Galaxy Large has more floor space for those who want more room.
All studios have Wi-Fi, which is included in your rent along with all other utility bills and contents insurance. This helps offer you hassle-free living, knowing your bills are already covered!
Room Facilities
Venus is our en-suite room which includes a small double bed, double wardrobe, shelving, study desk and chair.
Its set within a 6 bed flat, where youd share a kitchen and lounge area with your flatmates.
All rooms have Wi-Fi, which is included in your rent along with all other utility bills and contents insurance. This helps offer you hassle-free living, knowing your bills are already covered!
Booking Details
Cancellation Policy:-
Is there a FREE cancellation period if Im still undecided on what to do?
Yes! If you have booked a 21/22 academic year room with us here at dwell, you can cancel your 21/22 contract up to and including the 31st May 2021 without being tied into the contract or being responsible for any rent fees. This is not applicable to any students that have deferred their 20/21 contract to the 21/22 year.
To inform us that you wish to cancel, you must email by midnight 31st May 2021. The team would then check youre within the stated period, and if you are theyd let you know this and would send you a cancellation request form which you must print out, sign by hand and return back to the above email
If you are cancelling after 31st May 2021, then the below Cancellation Policy applies.
What if I sign/signed my contract on or before the 31st July 2021?
Up to and including the 31st July 2021, you can sign your contract but then request to cancel within 3 days of signing your contract. This is known as your 3 day cooling off period (as once you sign the contract and surpass this 3 day period, youre tied into the contract). To inform us that you wish to cancel, you must email within your 3 day cooling off period. The Team would then check youre within your 3 day cooling off period, and if you are theyd let you know this and would send you a cancellation request form which you must print out, sign by hand and return back to the above email address.
If however you signed your contract on or before 31st July, but you request to cancel outside of your 3 day cooling off period, then you will be tied into the contract until a suitable replacement tenant is found and clause 9.3 in your contract is met. You would however still need to inform us that you wish to cancel, so please email The Team would send you a cancellation request form which you must print out, sign by hand and return to the above email address.
What if I sign/signed my contract on or after 1st August 2021?
If you sign your contract on or after 1st August 2021, you will be immediately tied into the contract as they do not offer a cooling off period on or after this date. You will be unable to cancel your booking unless a suitable replacement student is found and clause 9.3 in your contract is met.
When will I be released from the contract?
You will only be released from your contract if one of the below options are met (and youre eligible for that option):
If you emailed us within your 3 day cooling off period to inform that you wish to cancel, and you have provided your signed cancellation request form which has been accepted by us
If a suitable replacement tenant is found and clause 9.3 in your contract is met
If you sign a new contract with us at dwell Students and you sign the new contract (and surpass the 3 day cooling off period, if applicable)
If a suitable replacement tenant is found for your room (and clause 9.3 in your contract is met) before your contract start date, they will release you from your contract once the new tenant has signed their contract (and surpassed the 3 day cooling off period, if applicable).
However, if a suitable replacement tenant is found for your room (and clause 9.3 in your contract is met) after your contract start date, they will release you from your contract from the date that the new tenants contract starts. This means that youd be liable for the rooms rent up to the date that the new tenants contract starts.
To confirm, once a suitable replacement tenant has been found to take over your contract, there are a number of actions to be completed before they can release you from your contract. This is clause 9.3 as stated in your contract, but weve also included them below:
a replacement tenant has been found who has been approved by us as a suitable tenant
you have paid any administration fees owed to us for transferring your tenancy along with any rent owed on the room up to the end of your tenancy period
paid any reasonable charges that are ascertained during an inspection of the flat and room at the end of your tenancy period
the new tenant has paid any deposit and any rent owing on the room
the new tenant has signed a tenancy agreement with us for a period that is equal to the rest of your fixed term
the new tenant has provided all documents required, including guarantor information if applicable
Failure of a new tenant signing a tenancy agreement for the room and fulfilling all criteria will mean you are liable for all rent on the room until the end date set out in the principals of your contract.
Special Circumstances (outside the scope of the above 3 points):
1st Year Guarantee:
If you are going into your 1st year at university, and you unfortunately do not achieve the required grades for your course/university, you will be released from your contract providing they receive a cancellation request email and results evidence within 48 hours of your results being published. Your results supporting evidence can be from UCAS or your university showing your name and the results outcome. Please send your email (including the cancellation request and your results supporting evidence) Wed also need you to complete a cancellation request form which wed send across to you once you send us your cancellation request email. If they were able to release you from the contract due to this criteria being met, any deposit or rent payments already made will be refunded in full
International Students:
If you are coming to study from outside of the UK, and you require a VISA for this study but your VISA application is unfortunately denied, then you are able to cancel your contract as long as your contract has not yet started. You will also need to provide one of the following as supporting evidence, and there will be no penalty for your cancellation: 1) Confirmation of your VISA rejection or 2) Confirmation of failure to gain University place
Cancellations during tenancy period:
they are unable to cancel any contract after its start date unless a replacement tenant is found (and clause 9.3 in your contract is met) as detailed above. Youd be liable for the rooms rent up to the date that the new tenants contract starts. All cancellation requests should be submitted to your site team using our cancellation request form, which you can request from your site team.
COVID-19 Bookings for the 21/22 Academic Year and for January 2021:
Please view our Covered for COVID promise/policy below:
Please note: If you believe any of the below scenarios are applicable to you, you would need to email us all of the relevant details/evidence as outlined below, by no later than midnight 31/08/2021 (if a different date/time period is stated for an individual scenario or booking period, please follow that specified date/time period).
If you are staying with us from January 2021, you would need to email us all of the relevant details/evidence outlined below within 5 days before your contract start date.
Delay in University Commencement / Only Offering Online Courses:
Should there be a delay to the start date of universities, or for the period where the universities are closed and offering online courses, they can offer a delay of the contract start date to the new official start date of universities will be allowed providing you supply official confirmation of this via email (the evidence will need to show your full name and that your 21/22 course is delayed due to Covid-19, or that the first term of your 21/22 course is being taught online due to Covid-19). Wed review this and confirm via email to you what the new contract start date is. Rent will only be applicable from the new start date, any rent made for period prior to the new start date will be credited to any future rent payments or partially refunded if you have paid in full (the full payment discount does not apply for those who have changed the contract start date)
Deferring Your University Offer?
If you decide to defer your 1st year university place until the 22/23 academic year, they would like to offer you the chance to do the same with your accommodation. Provide us with official confirmation that you have deferred your university place to the 22/23 academic year (the evidence will need to show your full name and that the university has accepted your deferment to 22/23). they will then review your case and if they were able to defer your contract due to this criteria being met, wed email you official confirmation of your accommodation contract deferment until the 22/23 academic year. Any deposit or rent payments already made would be retained on your account with us ready to be offset against your new 22/23 accommodation. Please note that your Room Offer will then be sent out again around November 2021; it will be for the same room type and price as the one stated in the 21/22 contract you signed
Cancellation of Your College/University Course due to Covid-19:
If your 21/22 college or university course is unfortunately cancelled altogether due to Covid-19, you will be released from your contract providing they receive a cancellation request email and course cancellation evidence within 48 hours of your college/university informing you (the evidence will need to show your full name and the 21/22 course cancellation due to Covid-19). Please send your email including the cancellation request and evidence Wed then send you a cancellation request form to complete. If they were able to release you from the contract due to this criteria being met, any deposit or rent payments already made will be refunded in full
Travel Ban:
In the event there is a government imposed ban restricting arrivals into UK or departure from the country you are residing in, deferment to when the travel ban is lifted will be allowed; provided that you send us an email informing and stating either 1) That the UK is not allowing arrivals into the country, or 2) The country you are currently residing in is not allowing travel to another country (please also state the country you are residing in). Once they receive this email, wed take a look over the information to see if they were able to defer the contract start date. If you did meet the criteria, wed let you know your new contract start date, and rent will only be applicable from the new start date (any rent already made will be offset against your rent of when the new contract start date is). Please note that as travel can be restricted or lifted at any time, they can only review Travel Ban cases within 3 weeks before your contract start date (to give you and us a clearer picture of what the travel ban situation is close to the contract starting, but also giving you time to send an email if theres still a travel restriction)
Payment Details
Booking Info:-
There is a 200 deposit to be paid within 3 days of signing the contract.
Frequently Asked Questions
What payments do I need to make when applying?
When do I pay my tenancy deposit?
Once you have applied, our Sales Team will look through your application, check to find you the best room available and send you a Room Offer email. Once you have agreed to our AST you will be asked to pay a tenancy deposit, so please have your bank card to hand when accepting your room offer. The total tenancy deposit to pay for your room is 200 except for those tenants accepting a room with us at Castle Gate Haus where you are required to pay a 300 deposit. Is my deposit protected? Once you have paid your tenancy deposit they have 30 days to protect this under a Tenancy Deposit Scheme. The scheme that they use is called My Deposits.
How do they allocate rooms?
Once you have applied, our Sales Team will look through your application, check to find you the best room available and send you a Room Offer email. Please note that although they will always try to meet your preferences they cant guarantee that they can meet them all. What is a guarantor? Do I need one? If youre paying ahead for the full year, you dont have to provide a UK guarantor. However, if you wish to pay your rent in instalments, you will need a UK-based guarantor who is working full-time. Your guarantor must agree to pay the rent should you default on your payment. Providing a guarantor is common practice in the UK and provides us with the security and knowledge that the rent will be paid in full and on time. If you cannot provide a qualified UK guarantor, you can contact Housing Hand to provide you with the Guarantor Service. Housing Hand specialises in dealing with International Students who cannot provide a Guarantor in the UK. To find out more, visit Housing Hand Is the student population diverse? Here, they embrace equality and diversity. they promote a culture of equality and fairness for all and ensure our employees are aware of the Equality and Diversity Policy, and their responsibilities under it towards our students and their visitors. they want to make a home for our students that is free from discrimination, harassment, victimisation and bullying.
Can I live with my friends or specify preferences for my flatmates?
Can I live with you? Do you accept students in different years of study?
Can I view the accommodation before applying?
Of course! In fact they encourage you to come and have a look around. they may not be able to show you your exact room, but you can see the show flats they have available at each site. All you need to do is call the Sales Team on 0161 200 5560 or use our online viewing form here. they also have lots of pictures and even 360 degree photos of different rooms on our website as they understand our students are from all around the world and its not always easy to visit the site!
Can you tell me whats in the contract I would be signing?
How and when do I pay my rent?
theyoffer two rent method options: Option 1 Full Payment Pay in full by the 1st of August and get money off your rent! 2% discount Manchester, Liverpool, Bristol and Nottingham, and 5% discount- Newcastle. Option 2 Pay in 4 Instalments Pay in August, September, January and April you can view the exact payment dates in your contract. If your paying your rent using your student loan, then Option 2 may be best for you. To apply to pay in instalments, you must provide a U.K based guarantor in full time employment.
How can I find out who I'm living with?
they unfortunately cant give out names but you can find out who is living at your site on our Facebook and Twitter pages.
Can I change my contract once I've signed it?
theyIf you want to change things like your room type, contract length or anything else, just get in touch with us. they can then let you know if your request is possible, and if so, what the next steps would be.
Can I bring my pet?
You'll unfortunately have to leave your beloved animals at home they have a no pet policy across all of our sites.
What is included in my rent?
When can I move in?
Can I store luggage at my site?
Due to us getting your room ready for when you arrive, they will not be able to store any luggage. You will be able to move your belongings into your room once you have collected your keys.
Are there any documents I need to bring with me?
You need to have provided all documents to support your room booking before you can check in. If you are unsure if you have already done this, or need to speak to someone about it, please call the team. Other than that, you will need to bring a form of photo ID with you so you can collect your keys they just need to know were handing them out to the correct person!
What if i'm arriving out of office hours?
Where do I get my keys from?
Can I park my car when unloading my things?
they do have car parks at most of our sites but to find out if your site does include one, please contact the office on 0161 200 5560. On contract start dates, parking your car is free parking at any other time will incur a charge. Please contact your site team for full costs and details.
How do I get from the airport to your site?
What can I expect when checking in?
It will be busy, so please be patient with us. Well try to keep the queues short as they check everyone in. To keep you going, there will be light refreshments in all site receptions. For a quicker check-in, let us know when you are coming, so they can gauge the number of students as well the times of arrival, to ensure our sites are staffed correctly. Top Tip: make sure you dont unload your car until you have your keys. Or you could be waiting with all your belongings in the queue.
I want to leave before my contract ends. What shall I do?
Can I stay at my site until my contract end date?
Can I store my belongings in my room over summer?
If you have a summer booking with us and they have received your payment and signed contract, then you can keep your items in your room throughout the summer. they dont allow student to leave items in their rooms over the summer if they have not confirmed a summer stay with us. Any items left in a room after a contract end date will be removed and stored for 7 days. After which, all items will be removed and given to charity or disposed of.
Do I get my deposit back?
Do I have to pay for damages?
they want to make your stay with us as enjoyable as possible. Our on-site maintenance team will attend to your requests (See our repairs and maintenance policy).they dont charge for fair wear and tearof our properties or fixtures. However, if something gets damaged through abuse or misuse, well repair or replace the item and will charge for doing so. The behaviour of guests is the responsibility of the tenant who has welcomed them into the property. Any charges that result from a guests behaviour will be charged to the respective tenant. If theres a charge that applies to the shared area within a flat and were unable to establish the responsibility, the charge will be shared between all of the flats tenants. All charges will be applied to your account and payment will be due within 30 days of this date.
Do you make exceptions in special circumstances?
If you are a 1st year student and you havent got the required grades for your University, you will be released from your contract provided they receive a cancellation request within 48 hours of your results being published. You will also need to provide supporting evidence from UCAS or your University. Any application/booking fee paid will not be refunded back to you, however any rent payments made will be refunded in full.