Intro
Although Archer House is the newest addition to the dwell family, theres no mistaking this property is in a perfect location for Nottingham students!
Nottingham Trent University is just a 10 minute walk away, and with it taking only a 15 minute bus ride to reach the University of Nottingham, the site is ideally located for popping into town for a much-needed shop, but also being close to your university campuses.
They offer en-suite rooms set within 6 bedroom shared flats, as well as self-contained studios for those who want their own space. Whether you want to book as an individual or in a group, this accommodation has something for everyone!
They also have a dedicated Residential Life Team who hold competitions and student wellbeing events throughout the year.
There is a 200 deposit to be paid within 3 days of signing the contract.
Community Facilities
Apartment Facilities
Configurations
Room Facilities
Situated in a 6 bedroom flat, Venus room gives you the space you need to study and relax in, as well as having your own en-suite!
Each room comes with a study desk, double wardrobe, shelving and a 3/4 bed. All rooms have Wi-Fi, which is included with your rent along with all other bills!
Room Facilities
Wanting your own space? Then their Galaxy Studios are the ideal choice! You would get your own bedroom, kitchen and bathroom facilities for independent living. We have small, medium and large studios available for September 2020.
Each studio includes a study desk, double wardrobe, shelving and a 3/4 bed. All studios have Wi-Fi, which is included with your rent along with all other bills.
Booking Details
Cancellation Policy
What if I sign/signed my contract on or before 31st July?
Up to and including the 31st July, you can sign your contract but then request to cancel within 3 days of signing your contract. This is known as your 3 day cooling off period (as once you sign the contract and surpass this 3 day period, youre tied into the contract). To inform us that you wish to cancel, you must email us within your 3 day cooling off period. The Sales Team would then check youre within your 3 day cooling off period, and if you are theyd let you know this and would send you a cancellation request form which you must print out, sign by hand and return back to the above email address.
If however you signed your contract on or before 31st July, but you request to cancel outside of your 3 day cooling off period, then you will be tied into the contract until a suitable replacement tenant is found and clause 9.3 in your contract is met. You would however still need to inform us that you wish to cancel, so please email us. The Sales Team would send you a cancellation request form which you must print out, sign by hand and return to the above email address.
What if I sign/signed my contract on or after 1st August?
If you sign your contract on or after 1st August, you will be immediately tied into the contract as we do not offer a cooling off period on or after this date. You will be unable to cancel your booking unless a suitable replacement student is found and clause 9.3 in your contract is met.
When will I be released from the contract?
You will only be released from your contract if one of the below options are met (and youre eligible for that option):
If you emailed us within your 3 day cooling off period to inform that you wish to cancel, and you have provided your signed cancellation request form which has been accepted by us
If a suitable replacement tenant is found and clause 9.3 in your contract is met
If you sign a new contract with us at dwell Students and you sign the new contract (and surpass the 3 day cooling off period, if applicable)
If a suitable replacement tenant is found for your room (and clause 9.3 in your contract is met) before your contract start date, we will release you from your contract once the new tenant has signed their contract (and surpassed the 3 day cooling off period, if applicable).
However, if a suitable replacement tenant is found for your room (and clause 9.3 in your contract is met) after your contract start date, we will release you from your contract from the date that the new tenants contract starts. This means that youd be liable for the rooms rent up to the date that the new tenants contract starts.
To confirm, once a suitable replacement tenant has been found to take over your contract, there are a number of actions to be completed before we can release you from your contract. This is clause 9.3 as stated in your contract, but weve also included them below:
a replacement tenant has been found who has been approved by us as a suitable tenant
you have paid any administration fees owed to us for transferring your tenancy along with any rent owed on the room up to the end of your tenancy period
paid any reasonable charges that are ascertained during an inspection of the flat and room at the end of your tenancy period
the new tenant has paid any deposit and any rent owing on the room
the new tenant has signed a tenancy agreement with us for a period that is equal to the rest of your fixed term
the new tenant has provided all documents required, including guarantor information if applicable
Failure of a new tenant signing a tenancy agreement for the room and fulfilling all criteria will mean you are liable for all rent on the room until the end date set out in the principals of your contract.
Special Circumstances (outside the scope of the above 3 points):
1st Year Guarantee
If you are going into your 1st year at university, and you unfortunately havent achieved the required grades for your course/university, you will be released from your contract providing we receive a cancellation request email and results evidence within 48 hours of your results being published. Your results supporting evidence can be from UCAS or your university showing your name and the results outcome. Please send your email (including the cancellation request and your results supporting evidence). Wed also need you to complete a cancellation request form which wed send across to you once you send us your cancellation request email. International Students
If you are coming to study from outside of the UK, and you require a VISA for this study but your VISA application is unfortunately denied, then you are able to cancel your contract as long as your contract has not yet started. You will also need to provide one of the following as supporting evidence, and there will be no penalty for your cancellation:
Confirmation of your VISA rejection
Confirmation of failure to gain place within University
If you are unfortunately diagnosed with COVID-19, and your tenancy has not yet started, we would also be able to cancel your contract in this circumstance provided you are able to provide one of the following documents:
Medical certificate confirming you have been infected with COVID-19 and are therefore unable to come to the UK
A letter from your university confirming you are not able to join the course due to illness
Your supporting evidence document must be provided to us within 7 days of you being issued it
Cancellations during tenancy period
We are unable to cancel any contract after its start date unless a replacement tenant is found (and clause 9.3 in your contract is met) as detailed above. Youd be liable for the rooms rent up to the date that the new tenants contract starts. All cancellation requests should be submitted to your site team using our cancellation request form, which you can request from your site team.
Payment Details
Payment Info:
1) Full Payment - Pay in full by the 1st of August and get money off your rent! 2% discount.
2) Pay in 4 Instalments
Rent Info:
1) Full Payment Pay in full by the 1st of August and get money off your rent! 2% discount.
2) Pay in 4 Instalments Pay in August, September, January and April you can view the exact payment dates in your contract. If your paying your rent using your student loan, then Option 2 may be best for you. To apply to pay in instalments, you must provide a U.K based guarantor in full time employment.
Frequently Asked Questions
What payments do I need to make when applying?
When applying to live with us there are no fees to pay. Making it easier for you to book your perfect room.
When do I pay my tenancy deposit?
Once you have applied, our Sales Team will look through your application, check to find you the best room available and send you a Room Offer email.
Once you have agreed to our AST you will be asked to pay a tenancy deposit, so please have your bank card to hand when accepting your room offer. The total tenancy deposit to pay for your room is 200 except for those tenants accepting a room with us at Castle Gate Haus where you are required to pay a 300 deposit.
Is my deposit protected?
Once you have paid your tenancy deposit we have 30 days to protect this under a Tenancy Deposit Scheme. The scheme that we use is called My Deposits.
How do we allocate rooms?
Once you have applied, our Sales Team will look through your application, check to find you the best room available and send you a Room Offer email. Please note that although we will always try to meet your preferences we cant guarantee that we can meet them all.
What is a guarantor? Do I need one?
If youre paying ahead for the full year, you dont have to provide a UK guarantor.
However, if you wish to pay your rent in instalments, you will need a UK-based guarantor who is working full-time. Your guarantor must agree to pay the rent should you default on your payment. Providing a guarantor is common practice in the UK and provides us with the security and knowledge that the rent will be paid in full and on time.
If you cannot provide a qualified UK guarantor, you can contact Housing Hand to provide you with the Guarantor Service. Housing Hand specialises in dealing with International Students who cannot provide a Guarantor in the UK. To find out more, visit Housing Hand
Is the student population diverse?
Here, we embrace equality and diversity. We promote a culture of equality and fairness for all and ensure our employees are aware of the Equality and Diversity Policy, and their responsibilities under it towards our students and their visitors. We want to make a home for our students that is free from discrimination, harassment, victimisation and bullying.
Can I live with my friends or specify preferences for my flatmates?
Of course! Just state your friends names on your application, with them doing the same too. You can also say if you have a preferred gender or year of study for your flatmates. Well try our best to meet your preferences but its not always guaranteed, and is subject to availability.
Can I live with you? Do you accept students in different years of study?
To stay with us, you have to be a student aged 18 years or over by your contract start date, and be in full time study at a U.K university or college. You can book with us whether you hold a conditional or unconditional offer. However, please be aware of our cancellation policy prior to booking should your place at university not be confirmed.
Can I view the accommodation before applying?
Of course! In fact we encourage you to come and have a look around. We may not be able to show you your exact room, but you can see the show flats we have available at each site. All you need to do is call the Sales Team on 0161 200 5560 or use our online viewing form here. We also have lots of pictures and even 360 degree photos of different rooms on our website as we understand our students are from all around the world and its not always easy to visit the site!
Can you tell me whats in the contract I would be signing?
When accepting a room you will need to sign an AST (assured shorthold tenancy).
How and when do I pay my rent?
We offer two rent method options: Option 1 Full Payment Pay in full by the 1st of August and get money off your rent! 2% discount Manchester, Liverpool, Bristol and Nottingham, and 5% discount- Newcastle. Option 2 Pay in 4 Instalments Pay in August, September, January and April you can view the exact payment dates in your contract. If your paying your rent using your student loan, then Option 2 may be best for you. To apply to pay in instalments, you must provide a U.K based guarantor in full time employment.
How can I find out who I'm living with?
We unfortunately cant give out names but you can find out who is living at your site on our Facebook and Twitter pages.
Can I change my contract once I've signed it?
If you want to change things like your room type, contract length or anything else, just get in touch with us. We can then let you know if your request is possible, and if so, what the next steps would be.
Can I bring my pet?
Youll unfortunately have to leave your beloved animals at home we have a no pet policy across all of our sites.
What is included in my rent?
All inclusive utility bills, Wi-Fi and contents insurance are all included in your rent!
When can I move in?
You can move into your room from the date your contract starts, only if you have paid your correct rent amount and provided all documents. If youre unsure of when your contract starts, your contract can be viewed in your portal accounts Messages section. If you wish to move in early please contact us.
Can I store luggage at my site?
Due to us getting your room ready for when you arrive, we will not be able to store any luggage. You will be able to move your belongings into your room once you have collected your keys.
Are there any documents I need to bring with me?
You need to have provided all documents to support your room booking before you can check in. If you are unsure if you have already done this, or need to speak to someone about it, please call the team. Other than that, you will need to bring a form of photo ID with you so you can collect your keys we just need to know were handing them out to the correct person!
What if i'm arriving out of office hours?
If you think that youll be arriving out of office hours, you will need to speak to your site team their contact details will be listed in the arrival pack youll be informed about via email nearer the start of your tenancy. Each site has different out of office services so you will need to speak to your site directly about it.
Where do I get my keys from?
You will collect your keys from your sites reception, unless otherwise stated by your site or Sales team.
Can I park my car when unloading my things?
We do have car parks at most of our sites but to find out if your site does include one, please contact the office on 0161 200 5560. On contract start dates, parking your car is free parking at any other time will incur a charge. Please contact your site team for full costs and details.
How do I get from the airport to your site?
Make sure you book airport transfers in advance. If you prefer to take the train, look out for the stations that are closest to you:
MSV: The nearest train station is Oxford Road, a 5-minute walk from us.
MSV South/ The Grafton: The nearest train station is Oxford Road and then hop on a bus just outside the Palace Theatre. Look out for bus routes 41, 42, 43, 142, 143, or 157. After 10 minutes, get off at Whitworth Park and take a short 2-minute walk to our halls.
Cathedral Campus: The closest train station is Liverpool Lime Street. From there, were a 5-minute taxi ride away.
Castle Gate: Nottingham train station is just a 10 minute walk away.
Garth Heads: Your nearest station is Manors which is a 2 minute walk to the site
Hotwells House: The nearest train station is Bristol Temple Meads, you can get a taxi from outisde which will take 10 minutes
What can I expect when checking in?
It will be busy, so please be patient with us. Well try to keep the queues short as we check everyone in. To keep you going, there will be light refreshments in all site receptions.
For a quicker check-in, let us know when you are coming, so we can gauge the number of students as well the times of arrival, to ensure our sites are staffed correctly.
Top Tip: make sure you dont unload your car until you have your keys. Or you could be waiting with all your belongings in the queue.
I want to leave before my contract ends. What shall I do?
If youre looking to move out before your contract ends, please read through our cancellation policy. It will outline what you need to do next.
Can I stay at my site until my contract end date?
Yes, of course you can! All students are allowed to stay with us until the last day of their contracts. On the last day, rooms must be vacated, and keys handed to reception by 10am. All residents will have their room/flat inspected within 7 days of their contract end date.
Can I store my belongings in my room over summer?
If you have a summer booking with us and we have received your payment and signed contract, then you can keep your items in your room throughout the summer. We dont allow student to leave items in their rooms over the summer if they have not confirmed a summer stay with us. Any items left in a room after a contract end date will be removed and stored for 7 days. After which, all items will be removed and given to charity or disposed of.
Do I get my deposit back?
For those sites where a deposit payment has been made, all deposits will be returned as long as the room is left in the same condition from check-in. All deposits should be returned within 10 days of the contract ending. Any deposit disputes should be sent in writing to the site manager.
Do I have to pay for damages?
We want to make your stay with us as enjoyable as possible. Our on-site maintenance team will attend to your requests (See our repairs and maintenance policy). We dont charge for fair wear and tearof our properties or fixtures. However, if something gets damaged through abuse or misuse, well repair or replace the item and will charge for doing so. The behaviour of guests is the responsibility of the tenant who has welcomed them into the property. Any charges that result from a guests behaviour will be charged to the respective tenant. If theres a charge that applies to the shared area within a flat and were unable to establish the responsibility, the charge will be shared between all of the flats tenants. All charges will be applied to your account and payment will be due within 30 days of this date.
Do you make exceptions in special circumstances?
If you are a 1st year student and you havent got the required grades for your University, you will be released from your contract provided we receive a cancellation request within 48 hours of your results being published. You will also need to provide supporting evidence from UCAS or your University.
Any application/booking fee paid will not be refunded back to you, however any rent payments made will be refunded in full.