Code Harper Road, Coventry

Yes, they offer accommodation for students from other universities who are on placement. Their student accommodation is open to all students, regardless of the university they attend. Here at the property, they believe in providing a comfortable, safe, and supportive living environment that caters to the needs of all their students. Depending on the length of your placement, you can rebook the same room year on year. The property offers 2 contract lengths; 48-week contracts and 51-week contracts. The longer one helps if you want to stay over the summer. Because their accommodation is so affordable, your total cost can still work out cheaper than living elsewhere with a shorter contract.

Yes, you can renew your contract every year for the same room for up to three years. With up to 4 weeks free rent if you are on a 48 week contract.
If you book the same room, there is no need to move out over the Summer or move your belongings.
However, if you book a different room the following year, you would need to move out for the summer and return to the new room.

Their rooms are very popular and sell out fast. If the room you are interested in is sold out, you can sometimes make a ‘waitlist booking’. When waitlist bookings are live they will show in the dropdown menu of the room booking page. If you do not see a waitlist booking option, this means it is not currently available. Using the waitlist system means you get a priority booking – securing a room before it’s re-released on their website. When you make a waitlist booking, they will take all your personal information and your credit/debit card details, but your card will not be charged until a room becomes available. However, the holding deposit (equivalent to one week's rent) will be marked as a “pending” payment by your bank or credit card provider, meaning you cannot use it for other payments. A waitlist booking is processed automatically, so it is helpful if you really don’t want to miss out on a room but can’t keep checking their website for availability. They will then contact you to make other payments, and you can decide how to pay these. If within 30 days there is no room available, your waitlist booking will be automatically cancelled. Please note: There is no guarantee a room will become available, but if it does, you will receive an email confirming your booking and information on the next steps. They also recommend you only make one waitlist booking, choosing your preferred room type.

Waitlist bookings should not be used by students who already have a booking with management. If you do want to change your room type, please contact them for options.

Their website advertises the “live availability” of rooms. If a room is available, you can book it immediately. But to help, they also offer waitlist bookings on a limited number of sold-out rooms. These only appear when a room is sold out. So if you don't see this option, it's because they still have rooms available. 

If you have booked a room, but haven't signed your tenancy agreement yet, they may be able to look at changing your room type for you. If you wish to do so, you need to contact the office which will look into it for you. If you have already signed your tenancy agreement, you would need to go through the process of cancelling your booking and following the cancellation procedure.

They can see if it's possible for you to be able to check in early, but this is not something they can guarantee as it depends on whether the current tenant has left and all cleaning/decorating has been completed. It is best to contact the office or their live chat function nearer the time of your desired check in and they will see what they can do for you. 

You can buy all your bed linen and other items and be sure to use the property at checkout to secure 10% discount. If you choose to place an order you can benefit from your items being delivered to the property in time for your arrival for free when you spend over £50. 

You need to be covered by a TV Licence to watch or record programs if you: 

• watch or record TV on any channel(e.g. ITV, 4, Dave, BBC Two, Sky One)
• watch TVliveon any streaming service(e.g. ITV Hub, Amazon Prime Video, Now, All 4, YouTube, Sky Go)
• watch BBC iPlayer 

They have a dedicated onsite maintenance department that you can contact directly during your time at this property to efficiently resolve any problems that you may have. They will endeavour to address problems at no extra cost to you. In the first instance you can notify them via your Student Portal, visit the office or call directly the relevant property team.

They know you are not always here for parcel deliveries so they are happy to accept parcels on your behalf so you never have to worry. You will receive an email when your parcels are available for collection. But please try and collect your parcel in 14 days. If you cannot collect your parcel due to COVID restrictions or not being at uni, they will keep your parcel for you. There is no need to contact them. 

The property management Beat Office is an initiative with their local Police Station to make sure students feel comfortable in the community and get to know the Police well. It's a great way for their students to find out advice and help with crime prevention in the area. The Beat Office also presents a real deterrent to anybody considering entering the site uninvited. 

Absolutely! Here are some great reasons for getting on your Bike.

1. You can cycle from the property into the city centre entirely on protected cycle paths, no need to cycle with other traffic. Plus there is at least 10 miles of traffic-free cycle routes along the river and canal taking you right through the city, through the many parks and out to the countryside.
2. Cycling is the easiest and fastest way to get around, and is cheaper than the bus, taxi or car.
3. You can easily plan your route using the free paper cycle maps (available at this property and the Tourist Info Centre)
4. There are three bike shops within half a mile of the property, where you can buy bikes, locks, parts and get your bike fixed and maintained.
5. There are very cheap, indoor, secure bike parks both in the Town Hall Square and at the train station where you can leave your bike and not worry about security, as well as many secure bike racks to lock to around the city centre and universities.
6. There are loads of free led bike rides around the city and out to the countryside, for all levels of confidence, many start from Bede Park, right next to the property. 

Their buildings are fully compliant with fire safety regulations and are fire risk assessed. They have strict safety procedures including;

• Weekly Fire Testing – Carried out every Wednesday Afternoon
• Daily Fire Panel Checks
• Weekly Health & Safety Audits
• Monthly Fire Door inspections
• Monthly Emergency Light checks
• Bi-Annual Fire Alarm Servicing
• Regular Fire Evacuation Drills
• Regular internal flat door inspections 

Your room is very safe: Please take note: Some General Safety Tips... As ever your safety and welfare is of the utmost importance to them. If you're worried about the safety of any equipment in your room or the communal areas, please contact the Office or Security Team.

• There's both a heat & smoke detector fitted in every room for your safety.
• The communal corridors are equipped with smoke detectors.
• All door entry is key fobbed and all communal spaces have CCTV.
• their on-site staff are available at reception or patrolling the building 24 hours a day. Their job is to protect you and the building at all times.
• If you discover a fire, call immediately and ask for the Fire Service.
• If a fire is detected, the fire alarm will activate. On hearing the alarm you must follow the instructions on the rear of your door. Do not run or stop to collect your belongings.
• All entrance doors to blocks are self-closing. However please ensure that these close and lock shut at all times.
• Don't prop the doors open including fire doors
• Do not to leave your cooking unattended
• If you see anything suspicious, let the Office or Security Team know as soon as possible

They have plenty of secure Bike storage within both of our gated complexes. For your own peace of mind, provided your Bike is secured with a D Lock inside the secure Bike store, then it is also covered by your free insurance for theft.