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Intro
Red Queen is their brand-new student accommodation moments away from the University of Warwick, WMG Warwick, Warwick Business School and various other departments. At Red Queen you are minutes away from a vast variety of shops and amenities. Major bus and bicycle routes to the University of Warwick are on the doorstep, as well as great transport routes to Birmingham, Coventry city centre and London. This new and iconic development features the tall and stunning rotunda allowing you to enjoy the excellent Coventry skyline views. Whilst the interior finished is to a sophisticated, art deco styling. It is set around a private courtyard and offers all the amenities you require to enjoy your leisure time, whether it be in your lounge, the hubs social area, the private on-site gym or the cinema/ KTV rooms. But also giving you the facilities to focus on your academic commitments in the buildings social study area or even the quiet study rooms booth seating!
All of their buildings have been carefully selected for access to everything you need as a student and their prices include utility bills and WiFi. Their buildings are secure and have everything you need to make your time as a student comfortable and enjoyable. Their student communities are important to us and their on-site management teams work hard to create these.
Being adjacent to a major Retail Park in Canley/ Cannon Park gives you easy access to the local supermarkets such as, Sainsburys and Costco, big brand food eateries such as Starbucks, Subway, Co-op, Wing Wah, McDonalds, KFC, Greggs, Pizza Hut and Dominos Pizza. Other amenities that are minutes away include pubs, restaurants, hairdressers, spa & healthcare, pharmacies and banks.
For all you cycling enthusiasts, there is a dedicated cycle lane which links directly to the University of Warwick main campus immediately outside the building. Opposite the building and you will access the excellent, well serviced bus routes that are 11, 11U, and 12X, these are regular buses that will take you directly to the University campus and the Coventry city centre. Also Red Queen is your ideal base for exploring the beautiful nearby towns of Leamington Spa and Warwick.
Community Facilty
Apartment Facilities
Configurations
Room Facility
Their classic rooms are located on the ground floor and are 12 -13m2. A great way to live with friends or meet new ones.
Room Facility
A great way to live with friends or meet new ones.
Room facility
basic
A great way to live with friends or meet new ones. For those who want a bit more space, these rooms provide the same benefits as the standard rooms but have an average of 5 m2 of extra space 14 18 m2.
Room Facility
A great way to live with friends or meet new ones.
Room Facility
A great way to live with friends or meet new ones.
Room Facility
A great way to live with friends or meet new ones.
Booking Details
Cancellation Policy
Bookings for Academic Year 2020/21
Cancellation within 14-Day Cooling Off Period
If you wish to cancel your booking you may do so in writing or by sending an email directly to the Property Team within 14 days of accepting your tenancy agreement. If you decide to cancel your accommodation booking within these 14 days you will receive a full refund of your booking fee.
- Unless the Tenancy Agreement has already commenced (meaning the Tenancy Start Date is on or before the date the Tenancy Agreement is dated) you may cancel your Tenancy Agreement (by giving us written notice of cancellation) at any time during the period ending on the date 14 days after the date we confirm your booking is complete (the Initial Cancellation Period). If you cancel the Tenancy Agreement during the Initial Cancellation Period, we will make no charge and will return to you your Deposit in full.
Cancellation beyond the 14-Day Cooling Off Period
If you wish to cancel your booking beyond the 14 day cancellation period the below is applicable.
- Outside the Initial Cancellation Period, you will remain liable for the rental monies due under the Tenancy Agreement for the whole of the Tenancy Period or until a replacement tenant (who is satisfactory to the Landlord) is found for your Room. If the Tenancy Agreement is cancelled and a replacement tenant is found after the cooling-off period but before the start date of the tenancy, an administration fee of 50 will be charged prior to Torsion processing your cancellation and accepting the replacement tenant. If a replacement tenant is found after you have moved in after the start date of your tenancy, an administration/cleaning fee of 150 will be charged prior to Torsion processing your cancellation and accepting the replacement tenant. If we confirm to you that a satisfactory replacement tenant has been found for your Room, and the cancellation fee has been paid, we will then release you from your Tenancy Agreement with effect from the start date of the new tenancy agreement with the replacement tenant. The entering into a new tenancy agreement with a replacement tenant will be entirely at the discretion of the Landlord/Management Company.
No visa/ No pay:
If you secure your accommodation and you are no longer able to attend the affiliated University due to having your visa rejected, then you must provide official written evidence from the University (and relevant VISA authorities) a copy of this must be sent directly to the Property Team within 5 calendar days of the decision being notified to you. If adequate evidence is provided, you will be eligible for release from the tenancy agreement and the full booking fee will be returned.
Didnt get the grades you hoped for?
If you secure your accommodation and you are no longer able to attend the affiliated University due to not achieving the grades, then you must provide official written evidence from the University (and relevant bodies at UCAS) a copy of this must be sent directly to the Property Team within 5 calendar days of the decision being notified to you. If adequate evidence is provided, you will be eligible for release from the tenancy agreement and the full booking fee will be returned.
Illness/Extenuating Circumstances
If you wish to leave the accommodation due to illness or any extenuating circumstances, this is assessed on a case-by-case basis. The request to cancel must be made in writing or via email at the point of contact you should provide relevant material to support your release. Until a decision has been made by the site team, you remain liable for all accommodation fees. If a tenancy release is not granted, you will be required to find a replacement person before you are released from your tenancy. If you are granted a tenancy release, your deposit will be returned to you (minus any deductions relating to the condition of the property upon your departure).
Cancellation due to Corona Virus for bookings for 2020-2021
If a student is affected by the virus in the coming months and cannot come to the UK for September check-in we will on the production of a medical certificate and a letter from the UK university confirming that they will not be enrolling on their course we will release the student from their tenancy agreement without penalty.
Government travel restrictions prevent you from travelling to the UK
If you secure your accommodation with us and the UK Government implement travel restrictions that prevent you from travelling to the UK to enrol at university, upon providing a letter from that UK university confirming that you will not be enrolling on your course we will release you youre your tenancy agreement without penalty.
Alternatively, you may request via our property teams that the start of your tenancy is put back to the first day of the month in which the restrictions are to be lifted and you will be able to travel to the UK. Please submit your request to the Property Team before the tenancy start date. We will send you written confirmation of your new tenancy start date.
If your University changes the official start date
If you secure your accommodation and your University changes the official start date of your face-to-face course to a later date, we will put back the start of your tenancy, at no cost to you.
CORONAVIRUS (COVID-19)
At this current time, we completely understand the concerns and the uncertainty that coronavirus (COVID-19) is causing and we as a company are doing everything we can to help any of our students that may be affected during these unprecedented times.
We want you to know that the health and wellbeing of our residents and our staff, is of the utmost importance to Torsion Students.
As we continue to monitor the current situation very closely, we continue to follow the advice given by Public Health England, the NHS and the Foreign Commonwealth Office as well as monitoring updates from the Universities. We will update our procedures in line with the latest Government guidance and update any changes here.
WHAT ARE WE DOING?
For those students who are joining us in September 2020, we have introduced risk-free booking for 2020-21.
Risk-free booking, we have you covered even if.
- You do not get the grades
- You do not get a Visa
- government travel restrictions are still in place
- your University course is delayed
For the residents that will be living in our properties, we have a plan that ensures the safe management of our residents, buildings, and site teams. This plan includes:
- Ensuring we update our procedures and information to keep all our residents and staff updated with Government and Public Health England guidance and instructions.
- Ensuring the frequency of cleaning within all public areas and touchpoints including receptions, lifts, door handles, and public bathrooms are carried out at regular intervals.
- Implementing procedures to ensure we can support a student who is unwell at our sites.
- Temporary closure all onsite gyms, study rooms and other larger common spaces, so that all staff and residents can undertake social distancing as per Government regulations.
- Ensuring that all communications are done via telephone and email except in the case of essential maintenance or emergency situations, ensuring we can adhere to social distancing. Our site teams can still be contacted on the usual telephone number or by email and our out of hours team are still available if needed.
- Temporary suspension of resident guests/visitors to our properties except for essential maintenance or emergency situations.
- The staff attending properties will be there to undertake essential health and safety checks to ensure our properties run safely and in line with statutory compliance, ensuring that we are adhering to the Government non-essential travel restrictions through a reduced staff presence at our properties.
WHAT DO YOU NEED TO DO? FOLLOWING GOVERNMENT INSTRUCTIONS
We have now received instruction from the Government that we need to control the virus and stay alert, to do this, you should:
- Remain in your residence as much as possible.
- Limit contact with other people.
- Keep your distance if you do go out, maintaining social distancing guidelines and staying 2 metres apart where possible.
- Play sports or undertake exercise, for example, a run, walk, or cycle, but you should do this alone or with members of your household only.
- Travel to and from work by car, bicycle or through walking and avoid public transport as much as possible, and you should only attend your place of work where your work cannot be done from home.
- Please remember that you can spread the virus even if you dont have symptoms. You are advised to self-isolate if you do get symptoms of the virus or anyone in your residence/household gets symptoms.
WHAT DO YOU NEED TO DO IF YOU ARE RESIDING IN ONE OF OUR PROPERTIES?
- Follow our property fire and emergency procedures.
- Arrange essential deliveries only that can be collected by you personally. (we would be unable to take these deliveries at reception)
- Refrain from hosting or partaking in any gatherings of more than two people whilst ensuring that you maintain social distancing. Your fellow housemates in a shared cluster flat or townhouse are not included in this.
- Remember the importance of good handwashing, this helps protect yourself and others.
- Regular cleaning using your usual household products, such as disinfectants, detergents, and bleach. Ensuring that door handles, handrails, remote controls, and tabletops are cleaned more regularly.
- Household waste can be disposed of as normal, but we request that personal waste especially used tissues and disposable cleaning cloths are placed into another bag, tied securely and kept separate from household waste for at least 48 hours before being put in your usual property waste bin.
WHAT DO YOU NEED TO DO IF YOU FEEL UNWELL WHILST RESIDING IN OUR PROPERTIES?
The Government advises that you should self-isolate in your room if you have a high temperature (if you dont have a thermometer check if you feel hot to touch on your chest or back) or you have a new, continuous cough (which means you are coughing repeatedly). Please read the NHSs advice on COVID-19 and its advice on self-isolation in student accommodation here.
If you are concerned about any potential symptoms, then please call the NHS Helpline on 111.
Inform your property team via your property email address and they will contact you with further information regarding self-isolation in your property.
Payment Details
We currently offer two payment options:
1. A single payment in advance.
2. Three termly payments. (UK based Guarantor required)
Frequently Asked Questions
Can I live with you?
You must be a full-time student to enable you to live with them. To take out a tenancy with them you need to be eligible for council tax exemption. This applies to all full-time students and some part-time students. If youre unsure, your university or college should be able to let you know.
Are pets allowed?
They, unfortunately, do not allow pets of any kind in their properties, except for registered assistance dogs.
What can/should I bring?
You can bring almost all your belongings, but please ensure electrical items are suitable to use in their properties. Non-UK compliant electricals are not suitable for use with UK power outlets. Bedding is not provided at our sites, so bring a sheet to cover the mattress, a duvet and pillows. Our bed sizes are a small double these are 6ft 3inches x 4ft. You can purchase these items from September 1st ahead of arrival and they will pop them in your room for you.
Can I pick my room?
If you follow the book now process you can select the room of your choice or you can make special requests within this route. They always do their best to accommodate any request, however, all requests are subject to availability and conditions.
Do I need to move out for holiday periods?
Your room is yours for the full contracted period and you dont need to move out during any academic breaks.
How safe are their properties?
We take your safety very seriously. All their properties have a member of staff on site 24 hours a day, 7 days a week, to ensure help is always at hand should the need arise.
Can I arrive earlier than my contract start date?
If you wish to arrive earlier than your contract start date, you need to email or call the site team. If early arrival is possible your contract will be adjusted, and you will need to accept it then pay the additional charges prior to arrival. Please note, not all requests can be granted.
Can I change rooms?
It would be possible if someone was to drop out or someone else was willing to swap with you. Please contact the site team and they will do their best to accommodate your needs.
Does my rent include insurance?
We have got you covered. Contents insurance is automatically included with your rent. They are working in partnership with Cover4insurance.com and their student insurance provider Cover4Students, in order to provide some cover for the contents inside your room. You dont need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is enough for your needs.
Am I exempt from paying Council Tax?
If you are a qualifying full-time student, you will be exempt from paying Council Tax. You must provide the local council with your council tax exemption certificate which your university will be able to provide for you.
Does my tenancy include car parking?
On-site car parking is available at some of their properties, but it is not included within the Tenancy Agreement. Payments for car parking permits are separate to your tenancy agreement. Please speak to the property team if you wish to rent a car parking space. Car parking spaces are limited and are strictly on a first-come first-served basis.
How do they allocate rooms?
As part of your application, they ask a series of questions to determine the type of flat that you require, along with any special requests you may have. Please note that special requests cannot be guaranteed except where you have a disability as defined and covered under the Equality Act 2010. They will attempt to meet your allocation needs as far as practicably possible, should you have a defined disability.
If you have a disability, medical condition, or special request that affects your accommodation requirement please inform them in the additional notes section when completing your application, either online or by paper form.
You are encouraged to disclose any special requests for your stay such as your preferences regarding culture, religion, sex, gender, etc. to enable them to make an informed decision about your room allocation. Where appropriate, an applicant may be prioritised through the allocation categories as a result of disclosing a disability to us.
What happens if I have a maintenance problem?
Every site has a dedicated team to respond to and solve any arising maintenance issues. They respond to every issue quickly and where possible they will complete the repair during their first visit. Where this isnt possible and there are times when parts need to be ordered or external contractors need to be arranged, they will ensure to keep you updated on our progress.
Can I pay in instalments?
When you accept your room offer, youll be given two options:
- To pay your rent in full
- To pay your rent in instalments spread throughout the year (If you have a valid UK Guarantor)
You can choose whichever is most convenient for you.
If you can opt to pay your rent in three instalments, these payments are due in September, January and April.
If you dont have a valid UK Guarantor, you will be required to pay in full. Please note you must have paid the rent due by the time you arrive to check in
When you accept your room offer, youll be given two options:
To pay your rent in full
To pay your rent in instalments spread throughout the year (If you have a valid UK Guarantor)
You can choose whichever is most convenient for you.
If you can opt to pay your rent in three instalments, these payments are due in September, January and April.
If you dont have a valid UK Guarantor, you will be required to pay in full. Please note you must have paid the rent due by the time you arrive to check in.
What is included in my rent?
All utility bills such as gas, electricity, water as well as Wi-fi is included in your rent. Your TV licence is not included in your rent.
Can I move in before paying my rent?
All rent that is due must have been paid when you check-in. If you are having difficulties or this will be a problem, please contact the property as early as possible who will assist you.
What happens if I dont have a UK Guarantor?
If you are unable to provide your own UK Guarantor, they recommend the service of Housing Hand please see their website for further information, prices and how to apply.
Who does my guarantor need to be?
They must be:
- A resident in the UK for a minimum of 1 year
- Over 21 years of age
- Must be able to provide a copy of photographic identification, such as a passport, driving licence or ID badge
- Must be able to provide a copy of proof of UK address which must be less than 6 months old, such as a utility bill (e.g. electricity, water, gas, telephone), a bank statement or a Council Tax bill.
Can I pay my rent from outside of the UK?
You can pay your rent either online by logging in to your student account or by bank transfer.
What happens if Student Finance is paid late?
You will be required to pay four weeks rent 14 days prior to your contract start date, which will be deducted from the balance of your first instalment on the agreed date.
Please note your rent payment plan must be pre-arranged and agreed with the property manager prior to your move-in date. If no arrangement has been made, rent is due as per your tenancy agreement.
Do I need a UK Guarantor?
If you wish to pay your rent over more than one payment, you will need a UK guarantor.
As a sponsored student am I eligible to pay my rent in instalments?
We may be able to accept sponsors in place of guarantors in some cases, however this depends on the terms of your sponsorship and whether your sponsor is willing to guarantee rent payments. If you are a sponsored student, please contact your chosen property directly to enquire about using a sponsor in place of guarantor.