About the Property
Stratus, Sheffield is a beautiful student accommodation in Sheffield that offers a wide range of high-end services. It is a shared apartment located with University of Sheffield and Sheffield Hallam University just a short drive away.
Features
The property provides a private room and a private bathroom along with a wardrobe to keep your belongings as well as a shared kitchen space to cook your comfort meals. The room comes with a desk and a chair so you can have your personal workspace. It features lavishly designed rooms with amazing views and modern furniture. The apartment also comes with an outdoor garden, laundry room, communal areas, courtyard area, bike storage. The rooms also feature a coffee maker, vacuum cleaner, microwave etc. There’s also a community areas where you can play games and hangout with your friends amongst other amenities for your entertainment and relaxation. The property also provides high-speed wi-fi access that’s available 24/7.
Location and What's Hot?
The property is located in a highly upbeat and vibrant area with several amazing restaurants like Nonna’s Sheffield just a short drive away. Akentannos, Koko’s Restaurant, All Siam Thai Restaurant etc. are some other places that serve mouth-watering food and are just a short drive away from the property. Endcliffe Park and Mount Pleasant Park are some of the beautiful parks with lush green gardens to soothe your mind in your free time, located just a short drive away from the apartment.
Commute
There are several commute options available in the area to make your everyday travel time and expense, less! The closest train station is Sheffield Station and the closest stop is Fulwood Road/Stumperlowe Park Road, both just a short drive away.
What will you get
Your Rent Include
Common Amenities
Cancellation Policies (5)
Frequently Asked Questions
When am I due to check out?
After your time with us at Cloud Student Homes I am sure it will be difficult to leave us behind!
Your latest check out date is the end date of your tenancy. You are able to leave prior to your tenancy end date, you will just need to sign at Reception to inform the onsite property team that you have left and do not intend on returning.
What do I need to do to check out?
You will need to ensure that your room (and kitchen) is left clean, tidy and free of waste. All of your items need to be removed, with the room left in the same condition that you found it
You simply then will need to sign at Reception to say that you have left
What is the latest time for my check out?
You will need to check with the onsite team in advance of your checkout, usually the check out time is 14:00
What happens if I left something in my room after I have checked out?
Once you have left your room and checked out you should have taken all of your items with you, therefore all the items left behind are disposed of without liability. You must ensure that all of your items are taken with you.
When will I get my deposit back?
Your deposit will be returned to you within 30 days of the end of your tenancy, if there are any deductions then you will be alerted to this. You will be contacted by the DPS to arrange the return.
What happens after I have checked out?
Following your departure the onsite team will conduct an inspection of your room and communal areas, they will check this against the check in inspection (and inventory form completed). If there are any issues or damages then they will then contact you with information on damages and charges.
Can you store my luggage for me once I have left?
No. We are not able to store any items following your departure so you will need to take them all with you, or organise for a storage company to assist
Can I leave my items in my room if I have rebooked for next year?
If you have rebooked for next year however your current tenancy ends before the beginning of your next tenancy, then you will need to speak to the onsite team to have a summer short stay tenancy to fill in this gap.
I forgot to add something onto my inventory form, will I be charged?
Yes most likely you will be, the inventory form is sent out so that you can add any issues when you move in. The onsite team also do a full inspection of the rooms prior to your arrival.
Please do speak to your onsite team if you have any questions
An item in the kitchen has been broken, will I be charged for it?
Cloud Student Homes does charge for damages in the rooms and communal areas. In the kitchen this is a shared space with shared responsibilities and unless one person takes full responsibility (and therefore the full charge), then this will be split between all people in the cluster.
What happens if I don’t pay my rent?
You are required to pay your rent in line with your tenancy agreement, however if your student finance does not align with your 4 instalment option, then please contact your accommodation team directly who will be able to assist you further.
If you do not pay your rent, then Cloud Student Homes follows a 3 stage debt process*, therefore we recommend that you speak to your accommodation team in the first instance if you are having any financial issues before these proceedings begin. Your University does also have financial aid for students experiencing financial difficulty and it would be advisable to speak to them directly.
*The Cloud Student Homes 3 stage Debt Process includes (but is not limited to); contact with your guarantor, legal proceedings against you and your guarantor, CCJ’s, adverse credit and finally Section 8 Notice leading to eviction.
When will the onsite team need access to my room / kitchen?
When access is required the onsite property team will give you prior notice.
Regular maintenance and health and safety checks are required throughout the building, if regular access is required to your communal areas then you will be informed either in your welcome pack or on the noticeboard in your kitchen
When are the room inspections?
As a part of your tenancy you will have inspections 3 / 4 times a year, these are organised by the onsite team who will give you prior notice.
My room does not look exactly like the website – can I move?
All of the images on our website show the representation of the rooms and room types in the accommodation, and are for marketing purposes only. Your room will have the same fixtures, fittings and equipment although it may be in a slightly different set up or layout.
Can I have friends stay over with me overnight?
With Cloud Student Homes you truly are home, therefore your guests are more than welcome to stay over with you. We would ask that you let both the onsite team know, and also take into consideration your flatmates. Guests are able to stay for a maximum of 3 nights, for further information please speak to your accommodation team.
You are solely responsible for your guests, and you would be liable if they cause any complaints or damage.
Do I have to be there when my post is delivered?
Our team are more than happy to assist you with this, you will need to agree to us signing for your post when arriving. We will take in your parcels, store them safely and let you know when you have an item to collect – we will be using Parcel Tracker to log and inform you of your parcel arriving – here we are able to ensure your parcel is carbon neutral for the ‘last leg’ of its journey
We can only hold your parcels for 14 days before we must return them, as we have very limited space to store items
How do I have my post delivered?
You will need to ensure that your post is labelled correctly;
YOUR NAME, YOUR ROOM
ACCOMMODATION NAME
1ST LINE OF ADDRESS
CITY
POSTCODE
This information is available from your tenancy agreement, or in your welcome pack
How do I report a maintenance issue in my room?
Within 7 days of your arrival you will be sent an inventory form to complete, any issues that you may find can be reported on this to the property staff – they can then look into getting these issues rectified for you.
If you have any issues during the year, then you can log these via the StuRents App, this lets the property team know about any issues – please remember they will need access permission to get this sorted for you!
Maintenance issues will be completed;
Priority One – Emergency repairs – are completed, and or made safe, within 24 hours of a report of a defect
Priority Two – Urgent Repairs – are completed within five working days of report of the defect
Priority Three – Non-Urgent Repairs – are completed within 28 days of a report of a defect
When can I check into my room?
Your room is cleaned, prepared and ready for you from the start of your tenancy with us. You do not have to check in on the start date of your tenancy agreement, but your room and the team will be there to help you!
What do I need to do to check in?
Once your tenancy has been completed and co-signed you will be looking to move to the next step – moving in! you will need to ensure that your first instalment (or full payment if you are paying upfront), and deposit is paid before you will be able to check in. You will need to bring your ID with you too!
Can someone else check in for me?
No. You have to be able to present your ID and sign for your key yourself, even if you are going to be late you need to be present to check in
What is included in my room?
We provide all the basic furniture that you will need for your stay with us, including bed, desk, wardrobe etc. We do not provide bedding, linen or kitchen items – if this is something that you are wanting us to organise for you for your arrival, you will need to contact us directly on info@cloudstudenthomes.co.uk a minimum of 28 days prior to your arrival (additional costs apply).
Do I need to let you know when I am checking in?
You will be sent an email from your property team asking for this information, this is so they can prepare for your arrival and have someone available to check you in faster after your journey – we do recommend that you let us know
Can you store my luggage before I arrive?
We are not able to store any items prior to your arrival as we will be in the process of getting your room ready for you! – you can always organise a store service who can store and deliver any items to the property on your behalf.
When do I provide my Council Tax Exemption Certificate?
When you have registered for your course at your chosen University you will need to speak to your ‘Student Services’ team to get your ‘Council Tax Exemption Certificate’. This should be presented to your accommodation team within 7 days of your registration, without this you will be liable for your Council Tax payments.
How can I make a booking?
You can make a booking with us through;
- Online booking by clicking ‘Book Now’
- Through an Agent
- Via our onsite teams
Can I pay by bank transfer?
If you are an international student and unable to pay via Direct Debit or card then we are able to offer the option of a bank transfer. Please note that many banks charge a ‘transfer fee’, and you will need to ensure that the money sent will need to cover both the fee and the full rental payment. This can be completed via StuRents on request.
If you are wishing to pay via bank transfer you will need to contact your onsite team – if in doubt then please email info@cloudstudenthomes.co.uk
Can I pay in instalments?
If you have a UK guarantor then you are able to choose between 4 or 9 instalments, if you do not have a guarantor then you will need to pay in full and prior to your arrival
How do I sign my tenancy?
The tenancy agreements are sent out to you via our tenancy portal StuRents. You will be emailed with a link to your agreement where you will be asked to upload your ID (passport) and student ID (this can be your offer letter), pay your deposit, and then simply sign!Arrival PacksWe do not provide additional items for rooms or kitchens, however if you are wanting to organise for items to be delivered and ready for you at your accommodation then UniKitOut would be able to assist you – click here to view your options, and get ready to join us!
What Utilities are included in my AST?
Please see your AST for full details – a reasonable usage of gas, water, electricity and internet are included in your rental payments. Please note that unreasonable or excessive usage of such services can and will be recharged to the tenant.
A TV license is also required to be provided by the tenant for any personal use, Cloud Student Homes provides the communal area license.Am I Liable to pay Council Tax? My contract does not include itAs a full time student, you are considered as exempt by the local Councils – however as with all residential properties this must be proven once you have registered at your chosen University. When you have registered your course you will need to liaise with your ‘Student Services’ team to get your ‘Council Tax Exemption Certificate’ which must be presented to your accommodation team. Without proof of Council Tax exemption you will be liable to pay in full
