Mansion Place

Cancellation Policy:-

Termination by the Tenant before the Period of Stay expires 

5.2.1 MPM agreed to allow the Tenant to occupy the Accommodation on the basis that the Tenant agreed to take the Accommodation for the full Period of Stay. Once the Tenant has accepted the Offer, the Tenant may only end their contract with MPM in accordance with these terms and conditions. 

5.2.2 The Tenant has a cooling-off period. The Tenant may cancel their contract by giving MPM written notice (which may be sent by post or email, but not fax) that the Tenant wishes to cancel. Notice must reach MPM 

(i) by the end of the 3rd working day after the day MPM confirms to the Tenant that their accommodation booking process has concluded or 

(ii) before the first day of the Period of Stay, whichever is the sooner. For example, if MPM notified the Tenant on Tuesday, 10th May that the booking process had concluded, the Tenant would normally have until the end of Friday 13th May for their cancellation notice to reach MPM. However, if the Tenant were to move into the Accommodation on Thursday 12th May, the cooling off period would end on Wednesday 11th May. When MPM starts to provide the Tenant with services the cooling-off period will end, even if the Tenant completed the booking process only one or two days beforehand. 

5.2.3 If the Tenant validly cancels during the cooling-off period, MPM will reimburse the Deposit and any pre-paid Accommodation Fees within 28 days of receiving the Tenants notice of cancellation. 

5.2.4 If the Tenant validly cancels under clause 5.2.2, MPM will refund to the Tenant any prepaid Accommodation Fees, and the Deposit (or the balance of the Deposit if the Tenant agreed to the GBP 75 Termination of Tenancy Payment being deducted from the Deposit). : 

5.2.5 If the Tenant does not validly cancel their contract under clause 5.2.2, the Tenant must pay the Accommodation Fees in full for the Period of Stay unless and until all of the following conditions are met: 

(a) a replacement occupier, reasonably acceptable to MPM, agrees to take the Accommodation for the remainder of the Period of Stay (MPM will use reasonable endeavors to help the Tenant find a replacement, but cannot guarantee that a replacement will be available); 

(b) the Tenant pays a GBP 75 Termination of Tenancy Payment to MPM (or agrees in writing that MPM may deduct the cancellation fee may from the Deposit) as a contribution to the cost of administering the change of occupancy; 

(c) the Tenant has paid all sums due under their contract for the Accommodation or agreed in writing that these may be taken from the Deposit; The replacement occupier must not already be in MPM Accommodation. If the Tenant introduces the replacement occupier, that replacement shall be allocated to the Accommodation. If the Tenant does not introduce a replacement occupier, MPM shall be entitled to allocate prospective occupiers to rooms that are already available to let, until all such rooms are occupied, before allocating a replacement to the Accommodation and releasing the Tenant from his/her contract. 

5.2.6 If the Tenants contract is validly terminated under clause 5.2.5: 

(a) MPM will refund to the Tenant a fair and reasonable proportion of any Accommodation Fees which the Tenant has already paid, calculated according to the period during which the Accommodation is let to someone else. The Tenant is liable to pay Accommodation Fees up to the date the Accommodation is re-let to the replacement occupier, even if that is some time after the date the Tenant moves out of the Accommodation. (If the Accommodation is not re-let before the end of the Period of Stay, MPM will not refund any pre-paid Accommodation Fees); 

(b) the Deposit (or any undisputed balance of the Deposit) will be allocated according to the rules of the chosen deposit protection scheme 

5.2.7 MPM may make the Accommodation available to other occupiers for room transfers, but transfers will not be treated as replacements for the purposes of releasing a Tenant who wants to end their contract early. Refunds of Accommodation Fees will only be given if and when the void in the Building caused by the Tenants early departure has been filled and there is no loss to MPM: 

5.2.8 MPMs acceptance of the keys at any time shall not in itself be effective to terminate the Tenants agreement while any part of the Period of Stay remains unexpired. 

5.3 Termination by MPM before the Period of Stay expires 

5.3.1 Where the Offer is for a licence, MPM may terminate the licence at any time by serving notice on the Tenant if: 

(a) any instalment of Accommodation Fees has not been paid within 7 days of the due date for payment; or 

(b) any other payment the Tenant should pay under these terms and conditions has not been paid within 14 days of the due date for payment; or 

(c) the Tenant is in serious or persistent breach of any of the Tenants obligations; or (d) the Tenant does not have status as a full-time registered student; or 

(e) in MPMs reasonable opinion the health or behaviour of the Tenant constitutes a serious risk to him/herself or others or to another persons property or makes them unfit to live in the Building.