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Intro
Located at the heart of historic Canterbury, Palamon Court is bespoke student accommodation offering a range of studio and en-suite rooms. Just a short five minute walk away you will find yourself immersed in the beautifully landscaped Dane John Gardens, visiting the historic Canterbury Castle or browsing the latest fashion on the high street.
Youll never be lonely here, as Palamon Court has space for over 500 students and is located next to Canterbury Christ Church University Library, as well as being on the 24 hours university bus route, allowing you to get the University of Kent or the city centre at any time of the day or night. If you like a quiet night in, Palamon Court includes a private gym and bookable kitchen and dining room, as well as communal study areas with games tables and TVs, ensuring that you have everything you need to make the most of your time as a student in Canterbury.
All utilities are included in your rent, along with Wi-Fi, enabling you to stay in contact with friends and family around the world. With a landscaped courtyard and quiet study areas, Palamon Court will truly become your home away from home.
Apartment Facilities
Community Facilities
Configurations
basic
- Room size: 13.6m2
- size bed
- En-suite bathroom with shower
- Wardrobe
- Wireless internet access
- Shared kitchen and lounge
- Room size: 14.7m2
- size bed
- En-suite bathroom with shower
- Wardrobe
- Wireless internet access
- Shared kitchen and lounge
basic
- Double bed
- Wet room with shower
- Wardrobe
- Wireless internet access
- Fitted kitchen including hob, oven and fridge/freezer
- Accessible door way
- Room size: 23.5m2
- Double bed
- En-suite bathroom with shower
- Wardrobe
- Wireless internet access
- Fitted kitchen including hob, oven and fridge/freezer
basic
- Room size: 28.1m2 - 30.8m2
- Double bed
- En-suite bathroom with shower
- Wardrobe
- Wireless internet access
- Fitted kitchen including hob, oven and fridge/freezer
- Room size: 19.9m2
- Double bed
- En-suite bathroom with shower
- Wardrobe
- Wireless internet access
- Fitted kitchen including hob, oven and fridge/freezer
- Room size: 23.6m2
- Fantastic view of Canterbury Cathedral
- Double bed
- En-suite bathroom with shower
- Wardrobe
- Wireless internet access
- Fitted kitchen including hob, oven and fridge/freezer
Booking Details
Cancellation Policy
On making your booking Property Management you will be asked to pay a non-refundable booking fee. This is to secure the booking of your room and ensure it is held for you. Once your tenancy commences this booking fee converts to your refundable Deposit. If your tenancy agreement is an Assured Shorthold Tenancy (AST) it will be protected in the Tenancy Deposit Scheme (TDS), an independent government approved tenancy deposit protection scheme. Your Deposit will be refunded to you at the end of your tenancy if there are no outstanding arrears or damage to your room and/or communal areas.
Once you have made your booking, property Management will make relevant checks to confirm your place at university and then make you an Offer of Accommodation. Once an Offer of Accommodation has been sent to you, you need to log into your account, check your details, read through your tenancy agreement and sign the online contract before uploading relevant identification documentation. You will be asked to pay the full years rent up front unless you have a UK based guarantor. If you have a UK based guarantor, you are able to pay your rent in 3 instalments. The first instalment needs to be paid 10 days before your contract starts. You will not be able to move into the property if this has not been paid. The second rent instalment is due in January and the final one in April. In some circumstances, we may be able to offer you a 4 part payment plan, as some student loans come through later, please contact us for more information.
If for any reason we are not able to make you an Offer of Accommodation we will contact you as soon as possible detailing reasons why or with an alternative solution. If we cannot offer an alternative or the alternative is not suitable we will refund your booking fee in full via the original method the payment was made.
2. 14 -DAY COOLING OFF PERIOD
If you choose to cancel your booking with property Management, providing you have not seen the accommodation, you have 14 calendar days after receiving the original Accommodation Offer to do so to get a full refund of the booking fee paid. If you have made your booking less than 14 days before you scheduled check-in date, you may cancel your booking until the earlier of
(a) 14 days after receipt of the Accommodation Offer email and
(b) the date you actually check-in. You may cancel your booking by sending an email to the relevant Accommodation Office email address listed on the individual sites contact details. Property Management will refund your booking fee within 14 calendar days of cancellation. If you cancel your booking after the 14 calendar day cool off period, you will not get your booking fee returned to you and you, and your guarantor if reasonable, will be required to meet the obligations set out within the Tenancy Agreement.
3. CANCELLATIONS AFTER YOU HAVE MOVED INTO THE ACCOMMODATION
3.1. We hope you have a happy stay in your accommodation, but if for any reason you decide to leave during your contracted term, the landlord may agree to release you from your contract. Providing the conditions set out below are met:
3.1.1. You agree that you will not transfer or sublet the tenancy created by the Tenancy Agreement to anyone else without obtaining our written consent in-line with point 11.1(n) of the Tenancy Agreement. You find a suitable replacement to take a new tenancy agreement for your room for the remaining period of your contract.
3.1.2.1. Replacement tenants must be 18 years old or over and enrolled as a full time student in a university or college in proximity to the accommodation.
3.1.2.2. The incoming tenant must enter into a Tenancy Agreement with us and pay sums due within this agreement. 3.1.2.3. The incoming tenant, where reasonable, must provide a suitable Guarantor. The Guarantor must accept the Terms and Conditions set out in the Tenancy Agreement.
3.1.3. Refunds due will not be processed until the replacement taking over the contract has signed the Tenancy Agreement, paid and moved into the accommodation.
3.1.4. If you do find someone to take over your contract, you will both need to pay a 50 administration fee. 3.1.5. If you fail to find someone to take over your tenancy, you will be responsible for paying the full rent until the end of your contracted time at the accommodation.
4. CANCELLATIONS BY PROPERTY MANAGEMENT OR THE LANDLORD
Our terms and conditions require you to sign your tenancy agreement online within 14 calendar days of receiving the Offer of Accommodation. If you fail to sign your agreement within this timescale we may cancel your booking, giving notice by email, and you will forfeit any booking fee paid if it is outside the 14 calendar day cooling off period above. If you fail to check-in on your accommodation start date and you have not signed your agreement we may cancel your booking at any time by giving notice by email. If you are outside the 14 day cooling off period your booking fee will not be refunded. Once you have signed your tenancy agreement it may only be terminated if we mutually agree to do so or in the circumstances set out in point 3 above.
5. 1ST YEAR STUDENTS WHO DO NOT GET A PLACE AT UNIVERSITY
This policy is site specific so please check with the individual site for confirmation. You may be eligible to be released from your agreement, If you are a first year prospective undergraduate student and your offer of a place at your preferred University/Higher Education institution is withdrawn as a result of you not achieving the required entry grades or you have surpassed your required entry grades and choose to go to a different University. In order to meet the criteria you will need:
i. The site to have signed up to the policy Check with the Accommodation Team directly.
ii. To provide a written rejection letter from your chosen university/Higher Education Institute
iii. To provide a copy of the acceptance letter from your new university
Payment Details
Rent Payments:
Pay in Full
Pay in 3 instalments with a UK Guarantor - first due before moving in, second in January and third in April
Mode of Payment:
You can pay via Recurring Card, Direct Debit or via Bank Transfer. Cash and Cheques will not be accepted and will be turned away if presented at site.
Recurring Card payments can be selected at the time of booking and Direct Debit can be selected by the online portal. If an alternative method of payment is required, such as a bank transfer, or you wish to change your payment method, please contact the Accommodation Team directly for details.
Frequently Asked Questions
Who can live here?
Any full-time student (minimum 16 hours per week) enrolled in a university or college, who is 18 years of age or older on the date they submit the application form.
What is the contract length?
We offer a variety of contract lengths from short term summer and semester stays and longer academic year stays. Some semester stays may be available so please enquire with our bookings team.
What is included in the room rate?
All utility bills (water, lights, and electricity), 100Mb internet access, 24 hour security, contents insurance and gym access at specific sites only.
Can I choose my room in the building?
Normally rooms are allocated on a first come first served basis. You can specify any special requests at the time of your booking and we will do our best to accommodate you in that room.
Is there somewhere to store my bike?
Yes, all residences have secure bike storage available free to residents.
Do you have extra storage for suitcases?
If students need to arrive earlier than the check-in time on their contract start date, it is fine to leave suitcases with the Reception team until it's time to check-in. However, there is no storage space at any of the residences, and any luggage is left at your own risk.
What furniture is in my room?
Our rooms are all standardised and have the same high-quality furniture throughout.
What are the guest policies?
Residences are your home so you are allowed to have friends and family visit you when you want, we just ask that you respect your fellow residents and sign your guests in and out of the buildings so we know who is in the building in case of an emergency.
Is there a curfew?
No, you can come and go as you please. 24-hour security will be available to welcome you at the front door.
Can I smoke in my room?
No. You may smoke outside in designated smoking areas.
Will I have a phone in-room?
Phones are not provided in-room, however Ask4 have provided VOIP telecoms which is available using your laptop and allows residents to call home at discounted rates.
Will I have a TV in-room?
No, however flat screen TVs are provided in all communal areas and IPTV is available to stream on your laptop.
Will my room be cleaned?
We have a housekeeping team on-site, they will clean all communal areas in the residence. This does not include your room, however you can arrange a room clean with them directly at additional cost.
What if something in my room breaks?
We have a maintenance team on-site, they maintain the residence and make sure that it is always in the best order for students living in the building. Should you have a problem with anything in your room; say your fridge stops working or a lightbulb needs replacing, they will fix it as soon as possible for you. Maintenance issues can be reported online through your student portal.
Are there accessible facilities throughout the buildings?
All of our our residences feature accessible rooms alongside wheelchair and mobility access throughout.
Is there a laundry?
Yes. We have enlistted the help of laundry specialists Circuit to manage our laundry facilities within the residence.
Is the use of the Gym included in my rent?
Yes. We have a fully kitted out gym and fitness suite in some of our residences. This is free for students to use and open 24hrs a day.
What about my Post?
Our front desk and security staff will take collections for you and sort your mail. Each resident has a secure mailbox which they share with around 4/5 students living in the building.
What hours can I use the courtyard?
The courtyard is open from 10am-10pm and is a smoke-free zone.
Do you provide bedding?
No. It is up to students to purchase their own bedding.
Can I move in early?
Yes, if your room is available. The additional charge will be at the current room rate per week and early move ins are on a week not daily basis. Please check with our team as to whether your room is available to secure an early arrival.
What do I need to bring?
Provided your checklist is complete and the required rent payment is received, you will only need to provide an ID at Reception when you arrive to check-in
What documents are required for me to check-in?
We require a copy of your passport, visa, photo and proof of address.
These documents must be uploaded to the Student Portal within 10 days of receiving your accommodation offer. Failure to do this will mean that your check-in could be severely delayed and could possibly result in you not being able to check in.
What if I want to live in a different residence to the one I have booked?
Should a resident book with us at one of our residence and then want to move to another residence, this will be possible providing there are rooms available.
Do I need a television licence?
Yes, if you watch television in your bedroom. All homes in the UK require a television licence and your room is treated as a home under the licensing authority's definition. There is a large screen television with Sky in the Social Hub which has a television licence associated with it. However, for IPTV provided by Ask4 and viewed in your room, you will need a licence.
What other charges can I expect?
You will have to pay for laundry, phone calls, your TV licence, upgrade of insurance or internet packages, and any items purchased from the vending machine.
Can I pay by Bank Transfer?
It is possible to pay by bank transfer, however please be aware that it can take up to 5 working days to reach us and the payment must be showing in your account before you would be able to check-in to the residence.