Exeter Trust House

Cancellation Policy(2020-21):-

You may cancel the tenancy agreement that you have entered into with us by giving us written notice of your intention to cancel on the following basis: 

(a) If your notice of cancellation is received by us in writing within 72 hours after you have submitted an application form and the period of the tenancy has not commenced, we will make no charge and the initial rental payment will be refunded in full; or 

(b) If your notice of cancellation is received by us 72 hours after you have submitted an application form on or before 31st July 2020 and the period of the tenancy has not commenced, you may cancel your booking by writing to us provided that we will be entitled to retain 100 of the total initial rental payment; or 

(c) If your notice of cancellation is received on or after the 1 st August 2020, we will not accept a cancellation/surrender of your tenancy agreement for the Room until a replacement tenant is found for the Room. We shall endeavour to re-let the Room however cannot guarantee that we will be able to do so. You will remain liable to pay the rent for the Room and all other charges and costs under your tenancy agreement for the period to the date that a replacement tenancy for the Room commences. We reserve the right to charge you a fee in the sum of 100 as a contribution towards our administration costs incurred in dealing with the surrender of the tenancy agreement and the sourcing of a new tenant. 

If a replacement tenant is found for the Room, we will release you from your tenancy agreement with effect from the date that the new tenancy agreement  for the Room begins. 

In the event you fail to honour your contractual obligations in relation to the payment of rent on the due dates before occupation of the Room, we may cancel your tenancy agreement by giving you notice in writing of cancellation; in the circumstances we will not repay any advanced payments made by you to us. 

In the event that we cancel the tenancy agreement at any time before occupation of the Room by you, we shall give you as much advanced written notice as we can in the circumstances and will repay the initial rental payment to you and any other fees that we have taken from you in connection with the tenancy.  

Cancellation Policy(2021-22):-

You may cancel the tenancy agreement that you have entered into with us by giving us written notice of your intention to cancel on the following basis: 

(a) If your notice of cancellation is received by us in writing within 72 hours after you have submitted an application form and the period of the tenancy has not commenced, we will make no charge and the initial rental payment of 300 will be refunded in full; or

(b) If your notice of cancellation is received by us 72 hours after you have submitted an application form on or before 31st July 2021 and the period of the tenancy has not commenced, you may cancel your booking by writing to us provided that we will be entitled to retain 100 of the total initial rental payment; or 

(c) If your notice of cancellation is received on or after the 1 st August 2021, we will not accept a cancellation/surrender of your tenancy agreement for the Room until a replacement tenant is found for the Room. We shall endeavour to re-let the Room however cannot guarantee that we will be able to do so. You will remain liable to pay the rent for the Room and all other charges and costs under your tenancy agreement for the period to the date that a replacement tenancy for the Room commences. We reserve the right to charge you a fee in the sum of 100 as a contribution towards our administration costs incurred in dealing with the surrender of the tenancy agreement and the sourcing of a new tenant.

If a replacement tenant is found for the Room we will release you from your tenancy agreement with effect from the date that the new tenancy agreement  for the Room begins. 

In the event you fail to honour your contractual obligations in relation to the payment of rent on the due dates before occupation of the Room, we may cancel your tenancy agreement by giving you notice in writing of cancellation; in the circumstances we will not repay any advanced payments made by you to us. 

In the event that we cancel the tenancy agreement at any time before occupation of the Room by you, we shall give you as much advanced written notice as we can in the circumstances and will repay the initial rental payment to you and any other fees that we have taken from you in connection with the tenancy.  

Covid-19 (Coronavirus) Booking Information for 2020/21

We fully understand that there is a lot of uncertainty surrounding the Covid-19 at the moment and possible consequent travel restrictions. If you book a room at a HOST property for September 2020 today, but are then disallowed from travelling to the UK due to the relevant Government travel restrictions, exclusively as a result of Covid-19 and therefore no longer require the room, you will be released from your booking see below Terms & Conditions. Terms & Conditions: 

This guarantee is open to all international students applying for higher education in the UK for the 2020/21 academic year. 

If an applicant is disallowed from travelling to the UK exclusively as a result of Covid19, they need to provide evidence from either the UK 

Government or from the Government where you live confirming this advice (in English). This must be provided to them

On production of the relevant Government confirmation (in English), the applicants booking will be cancelled in full, with a full refund of 

any 2020/21 rental payments made. 

All applicants wishing to take up this option need to contact the accommodation where they placed their booking directly in order to 

activate this Guarantee. 

Email confirmation will be sent to all students that are accepted onto this guarantee once they have paid advance rent and confirmed 

their guarantor details where applicable. 

Please note in the case of dual occupancy both parties must be eligible for this guarantee in order for it to apply. 

Please note that if you cancel the room and rebook, the room may not be available, and the price may be revised in August and 

September 2020. 

These terms and conditions are correct as at 21st July 2020 but Host Student Housing Limited reserves the right to change them or 

remove this guarantee at any time without prior notice.