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Chapel Heights, Durham
Offers
About the Property
The Chapel Heights, Durham is located at DH1 1SJ, Durham, United Kingdom. The property is a 4-minute drive from Durham Sixth Form Centre and approximately a 9-minute drive or 20-minute walk from Durham University. The student accommodation offers a wide range of luxurious studios, making it an ideal home away from home. Durham Chapel Heights is situated at a convenient location with unique amenities like all bills included, outdoor courtyard, cinema and much more. Chapel Heights in Durham is a modern student accommodation managed by Student Roost. If you are looking for the perfect student accommodation in Durham, you have come to the right place, so make sure you save your spot as soon as possible!
Durham is known for its beautiful scenery and is often referred to as one of the prettiest cities in the UK. Durham city’s world-class academic institutions, programmes and rich cultural past make it an excellent choice for students. This city, which is home to the esteemed Durham University, has a thriving student body for fascinating educational and personal development options in proximity and with limited money. Durham offers the ideal mix of city living and outdoor adventure with its astonishing nightlife, top-notch dining and retail options and breathtaking natural surroundings. Durham city’s student happiness rate is high, with 88% of students satisfied with their course. Whether you want to explore historic cathedrals and castles, go to local music festivals or just unwind by the River Wear. Durham has their nightlife scene with many bars located close together, making it ideal for bar hopping and easily accessible through public transport. Durham's city centre is a popular area for students, but it can be on the pricier side compared to other neighbourhoods.
Features
Flexing their luxurious studios, one can enjoy complete independence with their private bathroom, living area and self-contained kitchenette. The accommodation has a wide range of amenities that are intended to meet the various demands and tastes of students, making it possible for them to have easy access to their life while maintaining the cost of living in Durham and also enjoying their own space. Students can select options from the varieties of rooms presented, like Studio Bronze Plus, Studio Silver, Studio Gold, Studio Gold Balcony, each with its unique features like desk, double bed, large wardrobe, under-bed storage, oven, microwave, hob, kettle, iron, ironing board, dishwasher, toaster, under-counter fridge freezer and much more.
Residents of Chapel Heights student accommodation can relax and mingle in their outdoor courtyard, cinema room, 24-hour gym, along with indoor and outdoor social areas. Security and helpful staff are always available. Additionally, the students will have access to shared facilities like the hosting kitchen, bike storage, and on-site laundry facilities. Chapel Heights provides high-speed Wi-Fi and utilities, including water and heating, in the rent. Chapel Heights’ controlled yet encouraging environment also aids in the development of students' independence and time management abilities. The average rental cost for student houses in Durham is around £122 per person per week, excluding bills.
Location and What's Hot?
Chapel Heights Durham offers unparalleled convenience with its proximity to universities like Teikyo University of Japan, University of Durham and New College Durham within a drive away of 20 minutes. Located mere minutes away from campus, students residing at Student Chapel Heights enjoy easy access to academic buildings, cafes, libraries, and campus amenities nearby. This close distance eliminates the hassle of long commutes, allowing students to maximize study time and participate in university activities effortlessly. Moreover, friends can enjoy the atmosphere and history surrounding Chapel Heights, which fosters a sense of community among students, enhancing the overall collegiate experience. With such convenient accommodation, students can focus on their academic pursuits while enjoying the benefits of a supportive and engaging living environment, making Chapel Heights Durham the ideal choice for student living.
At Chapel Heights, you’ll be surrounded by the city’s finest restaurants, bars and tourist spots. Restaurants including Little Sicily, Vina Pho, The Queens Head, China Diner and Lebaneat Express are within a walking distance of 12 minutes. There are a variety of activities and attractions for students to enjoy near Chapel Heights. Some of the best things to do in Durham are to visit the UNESCO World Heritage Site of Durham Cathedral and Castle in a 6 minutes drive away. The castle dates back to the 11th century and is now home to the university's students, while the cathedral is a stunning example of Norman architecture and has been the place of worship for over 900 years.
Another popular attraction near Chapel Heights is the Botanic Garden at Durham University UK, a beautiful space that showcases a variety of plant species from around the world, at an 8 minutes drive away from the city centre. The gardens at Durham UK are open to the public and offer a serene and relaxing environment to explore. For students looking to explore the outdoors, Durham offers several options for hiking and cycling. In a half an hour drive away,the Durham Heritage Coastline is a great spot for scenic walks and offers stunning views of the North Sea. Additionally, Durham is home to several parks and nature reserves, including Wharton Park and the Low Burnhall Woodland Trust Reserve in 10 minutes by car. Well Pharmacy and Boots Pharmacy is available at walking distance of 13 minutes, and supermarkets like Sainsbury's Local and Tesco Express are available at a drive away of around 5 minutes.
Commute
The student housing in Durham boasts excellent travel accessibility, making it a convenient hub for both residents and visitors. Several bus stops, including Leazes Rd-Underpass Stand B and Clypath Millennium Place in a walking distance of 12 minutes, offer further convenience for those preferring bus travel. An one and half kilometer away one must find train station Durham (dhm). The Chapel Heights accommodation provides accessible options within reasonable distances from the city centre. Whether one is commuting locally or travelling internationally, Chapel Heights Durham's strategic location ensures seamless connectivity, enhancing the overall travel experience for all.
Step inside the property?
Room Types (5)
Studio
Studio Bronze
Studio Bronze Plus
Studio Silver
Studio Gold
Studio Gold Balcony
Shared Community And Utilities
Fitness And Recreation
Security
Property Services
Outdoor Features
Bills Included
House Rules
Payment and Fees
Free Dual Occupancy at the property (To be eligible for dual occupancy, both residents must be students).
For 25-26 AY & 26-27 AY:- Pay using a Credit Card, Debit Card, or Convera. Please note: The property management accepts all major debit and credit cards with the exception of American Express.
For 25-26 AY & 26-27 AY:- To be a guarantor, you do not need a UK address; we accept international guarantors. To be accepted as a guarantor, you must meet the following criteria: - Over the age of 18 years of age. - Not a student. - In full time employment and either a homeowner or renting accommodation.
For 26-27 AY:- 1. Annual Instalment 2. Monthly Instalment (additional 2% needs to be paid on top of the rent) 3. Termly Instalment
For 26-27 AY:- This property requires advance rent £29 payment only.
Frequently Asked Questions
What do I need from my student accommodation?
Before you book, it's worth considering what exactly you're looking for - and what you need - from your student accommodation.
What room type should I choose?
From en-suites to studios, We have a range of room types to choose from. Discover the differences to make your choice.
Can I live with my friends?
You can live with your friends. Whether you want to live with your best mates or newfound friends, there are room type options to suit your living style. They even have a dedicated Group Booking function on their website so you and your mates can book a whole flat, together.
Is dual occupancy an available option?
Dual occupancy is available in selected rooms and locations.
There is an additional weekly charge for dual occupancy at all properties that offer studio rooms. Kindly check the amber website for more information.
Do you offer postgraduate student accommodation?
Accommodation are available to all university students, no matter their year of study. While they don’t have postgraduate-only properties, many of their properties feature studio rooms which are popular with postgraduate students who want a more independent experience of student living.
Can I rebook the room?
You can choose to keep your current room or a different one. If you fancy a change and want to book a new room type, this can either be at your current accommodation or another city.
When can I arrive?
Your tenancy agreement, which was signed at the point of you accepting your accommodation, will show the date that your tenancy begins – which is also your arrival date.
Depending on availability, some accomodations do offer early arrival. They know that plans change, sometimes unexpectedly, which is why they offer flexible tenancies
Can I change my room if I don't like mine?
The Accommodation teams will match you to a room and flat based on any additional requirements you have outlined in your booking, but this can’t always be guaranteed.
Can I bring guests into the property?
Guests may stay for a maximum of three nights per week, unless otherwise approved by the accommodation team.
What's covered by my insurance policy?
You’ll need to register to enable your policy and see:
- What is and isn’t covered
- Key exclusions - where cover isn’t provided
- Policy excess – the amount you pay when you make a claim
- How to make a claim
- Personalise cover
How do I report an act of anti-social behaviour?
The accommodation teams are available 24/7 to support you with any concerns around anti-social behaviour in your property. You can contact the residence team via the property telephone, live chat or email or speak to one of the team in reception. They can then take appropriate action. This might include speaking to the resident(s) in question about the obligations in their tenancy agreement and the effect of their behaviour on others, or informing their guarantor, university or other authorities. If you witness an incident where there is immediate risk to others, you should alert emergency services by ringing 999 immediately.
What room type can I book with friends?
Shared flat
This is the most common room type booked by a group of friends. Shared flats, with or without individual en-suites, go from three bedrooms to ten, so you can live with a smaller or bigger group of friends. You will need to speak to your property team directly about their shared flat availability, to make sure you’re booking the one that’s right for you.
Two-bedroom apartment
If it’s just you and one other mate, then you might prefer a two-bedroom
apartment rather than a shared flat. You’ll have your own bedrooms and a shared bathroom and kitchen/living area, which will be easier to keep tidy with just two of you! Only select properties have two-bedroom apartments, so be sure to double check on the property page when making your booking.
What room types are available for dual occupancy?
Only Studio rooms, of any style, can be booked under a dual occupancy.
Do both residents have to be students?
Yes, to qualify for dual occupancy both the lead customer and the second tenant must be enrolled at university.
How do I request an accessible room?
During the first part of the booking process, there is the option to request an accessible room. This enables our property teams to find the most suitable room for you that meets all your needs.
How do I let you know about additional requirements?
There is a dedicated ‘Additional information’ section during the booking process, which allows you to make a note of your living preferences and any additional requirements you might need. Once you have completed your booking, your property team will be able to see the information you have added and allocate you a room based on your preferences.
When should I book my accommodation?
It’s never too early to secure your accommodation! Booking early gives you peace of mind that you’ve got one of the most important parts of the uni to-do list ticked off.
If you’re already living with the property, rebooking your room as soon as booking opens means you can secure the same room you’re currently got. Plus, you don’t have to pack all your belongings and move them to another room!
As a resident of the property, you can quickly and easily rebook your room by getting in touch with the amber agent.
What do I need to look for when finding last-minute accommodation?
The location of the property and its facilities are an important factor to consider, especially if you’re moving to a new city. Whether you're going to be studying on campus full-time or mixing it up in a blended learning environment, you're going to need to get to know the city you'll be moving to.
In terms of living space, some key things to think about when looking for last-minute student accommodation include:
- How close the accommodation is to your university campus and the city centre
- What extra facilities are available: study rooms, communal social areas, gyms etc.
- What room type would make you feel the most comfortable living away from home
I don’t like my room/flat – can I change to another?
The property team never want you to dislike where you live and if they can do something to make your living experience better, they will.
They would always advise speaking to your property team directly if you would like to change/move rooms. They will be able to see the room availability, so they can advise you of any empty rooms that you can swap to.
It’s important to note that they can’t offer a room which is graded lower than your current room. For example, if you are in an en-suite silver room but the only available spare rooms in the property are en-suite bronze, we wouldn’t be able to make the swap. However, you can upgrade if there is availability: for example, moving from an en-suite silver to an en-suite gold.
My additional requests weren’t met – what can I do?
When additional requests are made during the booking process, the property teams try their best to accommodate as many requests as possible. These requests aren’t guaranteed and are dependent on the availability at your property.
Can I access free Wi-Fi during my stay?
Essays to write, gaming to stream. Rest assured you'll stay connected with free Wi-Fi across all of the buildings.
Keeping you connected with friends and family, while ensuring you can study uninterrupted, is a key part of the living experience at the property.
Properties provide high-speed Wi-Fi for residents, included in the price of rent, and free from usage caps, limits or hidden costs.
How do I join the Wi-Fi in my property?
Details on how to connect to your property Wi-Fi will be included in your online induction, and you will also receive a guide on check-in.
How do I connect my devices to the Wi-Fi in my property?
Your devices won’t connect automatically when you are connected to the Wi-Fi, so you will need to connect each device manually.
Who do I contact if there is an issue with the Wi-Fi?
The residence team encourage residents to contact the Wi-Fi provider directly if you are experiencing issues. Contact details will be found in the Wi-Fi connection guide you will receive when you check-in. If there is a property-wide problem or if, for any reason, the Wi-Fi needs to be disconnected, your property team will contact you in advance of this happening.
What speed is my broadband?
- Provider: ASK4
- Devices: 6
- Bandwidth (Wireless Speed MB): 100
- Bandwidth (Wired Speed MBps): 200
You may find your broadband speed varies during the time of day; for example, during the peak time of 7pm to 11pm, or there may be other factors affecting your speed, e.g. uploads running in the background, security features performing scans, etc.
Your personal Wi-Fi connection is available in your flat. If you wish to connect to Wi-Fi in common areas, please contact your reception team who will be able to give you the guest log-in details.
Who do I log a maintenance issue with?
You will need to let your property team know, either in-person at reception, or via email, telephone call or via the property app, when you have a maintenance issue.
They will make sure this is logged on the maintenance system for the dedicated in-house maintenance team to investigate and fix. Try to provide as much detail as possible when logging a maintenance request, as this will help the team to gather the correct tools needed or receive assistance from an external contractor where required.
How long does it take for an issue to be fixed?
This can depend on the severity of the issue, however the property team aim to respond to emergency repairs within 4 hours.
How do I know if my maintenance request is an emergency?
When your request is logged onto their system by the residence team, it is automatically graded based on priority. For example, an emergency request would be an overflowing toilet or loss of water/heating, whereas a moderate request could be a lightbulb change or a request for an extra piece of furniture.
Why do you need assistance from an external contractor when you have an in-house maintenance team?
If the property team need to ask an external contractor or specialist to investigate your maintenance issue further, they will always let you know. This usually happens when problems are identified with materials and services such as main entrance doors, lifts, electricity, water or CCTV. Where possible, the property maintenance teams will try their best to fix the issue without support from an external contractor.
I'm concerned about my mental health. What support is available?
From 24/7 onsite support to comprehensive signposting, they've got your best interests at heart around the clock.
Wherever you are in your student journey, you may end up facing pressures related to uni life on top of all the stresses and anxieties that modern life can throw your way.
Knowing where to turn when times get tough can really help to give you peace of mind, so you can look after your mental health while you’re living in student accommodation.
What is anti-social behaviour?
Anti-social behaviour can be any behaviour that causes, or may cause, distress, nuisance, annoyance, alarm or harassment to other residents, Property team members, contractors, visitors to the property or the wider community. For example, playing loud music late at night, using illegal drugs, smoking in your flat or using threatening or abusive language towards other residents or residence team members.
Where do I access relevant support if I have been affected by an act of anti-social behaviour?
The property teams are available 24/7 to support you with any concerns around anti-social behaviour in your property. You can speak to one of the team in reception or contact them via the property telephone, live chat or email.
They can then take appropriate action. This might include speaking to the resident(s) in question about the obligations in their tenancy agreement and the effect of their behaviour on others, or informing their guarantor, university or other authorities.
If you witness an incident where there is immediate risk to others, you should alert emergency services by ringing 999 immediately.
Do I need a student visa?
If you are an overseas student planning to study at university in the UK, then you will need to apply for a student visa before arriving.
What do I need before starting my application?
Before you can complete your visa application, there are a few things you need to make sure you have:
- an unconditional offer of a place on a course from a licenced student sponsor (university or college). If your place of study is a licenced student sponsor, they will be able to send you your reference number (also known as CAS (Confirmation of Acceptance for Studies)) which you will need to add to your visa application
- proof of English language skills. Your university or college will let you know if you need to pass an exam by an approved provider
- A valid passport or travel documents.
These are the essentials you’ll need before making your application. Other information and documentation you may be asked for include:
- Proof your parent(s) or guardian(s) consent to you studying in the UK (only required if you are under 18 years of age)
- Certificates of education
- Proof of finances and that you have enough money to support yourself and pay for your university course.
How long does it take for a decision to be made?
The official UK Government website states that you will receive a decision with three weeks, however this may be longer or shorter depending on when you submit your application and if further documentation and information is required.
When should I apply for a student visa?
If you have all the required documentation then we suggest applying as soon as possible, so if there are any delays in receiving your visa, you have plenty of time to enquire ahead of your check in date. UCAS suggests applying before August, as this is the busiest time for student visa applications and you may not receive a decision in time.
What essentials do I need to bring with me?
If you're coming to the UK from overseas, travelling light will make the experience less stressful.
Do I need to pay a deposit to book a room at this property?
To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your amber agent.
Is a guarantor required to book a room at this property?
For more details about guarantor requirements, refer to the policy section above or connect with your amber agent.
Can I pay in instalments?
For more information on payment plans, refer to the policy section above, or contact your amber agent for assistance.
