Cavendish Place, Manchester

There is a section on your application where you can state any preferences. Whilst they will do what they can to try to meet your requests, they cannot guarantee room type, location or the profile of the other residents.

A copy of the standard Cavendish Place tenancy agreement can be downloaded from website via the relevant room type page. All residents will receive a copy of their tenancy agreement via email upon signing the document electronically during the online booking process.

If you cancel your contract before the contract begins you will be subject to their cancellation terms and charges . Cancellations will only be accepted upon receipt of a completed cancellation form. 

If another, suitable, tenant is found to take over your tenancy property will agree to release you from your contract. You will be required to pay an administration charge. You must vacate your room and return the keys to reception. You will be refunded any overpaid rent after you have moved out. This refund will be calculated based on the date the new tenant takes up occupation of the room not the date you move out. Should no replacement tenant be found for your room you will be liable for the rent for the duration of your tenancy agreement.

Please contact property for more information if you would like to move in early. You will need to complete a separate summer application and you may not be able to stay within the same room for the summer stay as you would for the academic year.

All shared kitchens and studio rooms come with an oven and hob, microwave, fridge/freezer provided as standard.

Property provides a mattress and mattress protector.

A 100Mb Wi-Fi and 100Mb wired connection is provided to every room at property free of charge. Their provider also offers residents additional add-ons for TV, gaming and back-up. All residents wishing to use the internet services must sign up to the terms and conditions of use.

There is no parking available at property. The reception team will be able to provide a list of local car parks for move in and move out days. 

No pets of any type are permitted at property.

You are responsible for ensuring that you leave your room in the same condition that is was given to you. You will be asked to complete and return an inventory to record the condition of your room upon arrival. Marks on the walls or furniture, including those caused by blu-tac, white-tac or pins will require painting once you have left and you may be charged in line with their advertised schedule of charges.

Property is staffed weekdays 9am – 5pm . There is an emergency out of hours number outside these times.

They provide 24-hour security with CCTV and electronic access control. Their residents also have a responsibility for ensuring the site is kept secure and are asked to ensure the accommodation remains safe by not allowing access to non-residents and reporting anything suspicious to staff or the out of hours number immediately.

You are given access to the online portal where maintenance jobs are able to be logged. Once logged, their team will work quickly to try and rectify the issue for you.

If you have a maintenance problem that needs urgent assistance when the reception is closed The security guard will respond to your problem and do whatever is possible to resolve the issue, but it may not always be possible to complete the repair out of office hours.

Pigeon holes containing your post are located within reception. You can collect your post during office opening hours. Parcels and recorded mail will be signed for by property staff without liability.

It is the resident’s own responsibility to clean their rooms. On-site staff will conduct monthly inspections and you are expected to ensure that your room, shared kitchens and hallway are clean on these days. Failure to meet the required cleanliness standards will result in external cleaning contractors being brought in, the cost of which will be passed onto the resident(s). At the end of the tenancy the room must be returned in a good, clean condition to avoid cleaning charges, again it is the responsibility of all residents to ensure the room, shared kitchens and hallway are clean. The block stairways, corridors and all communal facilities are regularly cleaned by their team of caretakers – posters detailing which areas are cleaned when are displayed throughout the site on block noticeboards.

No, Smoking and vaping is not permitted in any area within property; this includes rooms, kitchens, hallways, stairways, communal rooms and external courtyard areas.  Charges will apply for anyone found to be smoking within the building.

No, property does not have guest rooms during term-time. If you need an additional room during the summer months, this should be possible.

Their accommodation has secure electronic fob access at the main entrances to ensure that only residents have access to the site. Visitors will need to contact reception or yourself to gain access. All visitors should be signed in at reception, this is for reasons of safety, security and to ensure that in the event of an emergency, the team know who is on site. Visitors must be accompanied by residents at all times whilst on site and residents should be reminded that they are responsible for their visitors actions throughout the duration of their stay.

They hope that you never have any reason to be dissatisfied with the service they provide to you. However, if you have any issues that you would like to bring up with them please contact a member of staff in your management office who will endeavour to resolve the problem for you.

If you don’t pay your rent daily interest may be added to the amount you owe to them. Your guarantor will be contacted and will be asked to pay the amount that you owe. Property will commence legal proceedings against any resident who fails to pay the rent due. These proceeding will also include action against the resident’s guarantor.

Their rents are inclusive of electricity consumption up to the value of £300 per room. No charge is made for water consumption, gas usage or internet provision.

A 100Mb connection is provided to your room free of charge. Should you wish to upgrade to a faster connection you should contact their internet provider and payments can be made online.

Contents insurance is automatically included with your rent. The property is working in partnership with Cover4insurance.com and their student insurance, Cover4Students, to provide some cover for the contents inside your room. You don’t need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs. 

• Check your level of cover 

• Review key exclusions and limitations

• Check your policy excess 

• Learn how to make a claim 

• Extend and personalise your cover to protect additional items such as bicycles, musical instruments and photographic equipment.

Please make sure that you bring your  Booking Confirmation email, one form of photographic ID and your  Boarding Pass (available to download/screenshot once you have completed your online induction). Keys will not be issued without the online induction having been completed, so please ensure this is completed at least 24-hours prior to arrival.

They offer no guarantee that parking will be available on site for moving in weekends as travel plans can vary year-on-year. The team at property will send out arrival information during the run up to your arrival – please keep an eye out for this email as it contains important information on how to get to property by train, bus and car. If you are able to park on site to drop off, information on booking timeslots will also be provided at this time.

Property has staff on-site between 9am-5pm Monday-Friday.  At the start of contract, they have extended opening hours and you are advised to arrive when the office is open. However, if you arrive when the office is closed, don’t panic, instructions outside their office will advise you how to contact the member of staff on duty.

You will be welcomed on arrival in their reception by a member of property team. You will be asked to provide any documents that are outstanding from you. Once the paperwork (if any) is complete, you will be issued with your key and fob. As you will appreciate, move-in days are extremely busy for their team – please be prepared for possible delays/queues, and try to ensure that you bring with you any items that the team have requested in advance to speed the process along.

It is usually not possible for a room move, please speak to reception if you have any problems and should someone else be in the same situation they may be able to swap rooms between residents. It is important to remember that moving to university is a stressful time and that initial teething problems are usually resolved within the first few weeks.

It is not usually possible to change rooms after you have arrived. All rooms are allocated on a 51 or 44 week contract and unless another resident also requests a room swap they would be unable to change your room.

You can choose to pay your rent in full, by instalments, or on a monthly basis. 

If you do not live in the UK and do not have a UK guarantor, you will need to pay for your rent in full upon booking. You can arrange to do this either by credit/debit card or bank transfer. Please be aware that if paying by bank transfer the bank will usually deduct charges from the amount you send them, and you will need to pay the amount due, in full, before you can move in.

Please note that all payments must be cleared in full upon the date they become due. This may or may not fall in line with Student Finance payments. Payment due dates are available to view on the relevant room type page on website.

If you are having financial difficulties, you should contact a member of the management immediately. Failure to do so could result in interest charges being added to your account if you fail to pay on the due dates as well as legal proceedings being started against you and, where applicable, your guarantor. Management staff can usually advise you of where to go to get additional financial help which will assist you in meeting your financial obligations.

You do not need to take any action here, as property do not store bank account or credit/debit card details within their systems. Simply log in to your account the next time your rent is due, and clear the balance using your new credit/debit card.

Property cannot accept foreign currency or travellers cheques as payment. The safest and simplest way for international students to make a payment is by Credit/Debit card or bank transfer.

Please log in to your Property Portal Account and click on the ‘Account’ tab. You are able to view all charges, transactions and payment dates via this section of your portal.

Viewings at property are available by appointment only.