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The Village at The Viaduct, Durham

Ainsley St, Durham, DH1 4BJ, United Kingdom
From
£270
per week
Location Pin
0.3 mi from City Center
( 3m. 8m. 8m)
View map
Durham Sixth Form Centre | 0.61 mi
Durham University | 0.96 mi
Teikyo University of Japan | 1.01 mi
New College Durham | 1.25 mi
Bishop Auckland College | 9.71 mi
No Visa No Pay
Pay In Instalment
Free Wi-Fi
Secure key fob access
Communal lounge

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About the Property

The Village at The Viaduct is located at Ainsley St, Durham, DH1 4BJ, United Kingdom. It is a top pick for student accommodation in Durham. Students can choose from different room types like studios and ensuites apartments. The property is a 6-minute drive away from Durham University and a 9-minute drive away from the Durham Sixth Form Centre. This makes it easy for students to get to class and join campus events.

Durham is a historic city with a lively student community. The city has a student population of about 20,000, thanks to the prestigious Universities. This adds to its exciting academic and cultural vibe. Durham has a safety index of around 70, which means it’s a pretty safe place to live. The crime rate in Durham is about 50 per 1,000 residents, lower than many cities its size. Durham’s employment rate is around 78%, which is great for students looking for part-time jobs. Popular Neighborhoods like Elswick and Quayside are popular with students. Each offers a cool mix of history and student-friendly living.

The Village at The Viaduct offers more than just a place to stay. It’s a community that helps students grow and succeed. Durham blends education with its rich past, like the famous Durham Cathedral and Castle, a UNESCO World Heritage Site. This creates a perfect setting for students. The city attracts people from all over the world, making it diverse and fun. The Village at The Viaduct, with its great location and supportive vibe, is an awesome choice for students who want to enjoy both school and life in one of England’s special cities.

Features

The Village at The Viaduct offers great Durham student flats. It has cozy and modern rooms for students. You can pick the stylish Gold Studio or Silver Studio for a small, cool space. Or go for the bigger Gold En-suite or Silver En-suite rooms for a bit more luxury. For the best student living, choose the Platinum Studio or Platinum Apartment. These come with awesome features.

Every room has a comfy double bed or a 3/4 double bed for good sleep. You get a wardrobe, bedside table, drawers, and underbed storage to keep things tidy. There are coat hooks, a large desk and chair, and bookshelves to help you study. An electric heater keeps you warm all year. Rooms also have en-suite bathrooms and private open-plan kitchens with a fridge/freezer, oven, and hob for easy cooking. Plus, free Wi-Fi and wired internet up to 200 Mb keep you connected.

The Village at The Viaduct has more than just rooms. It offers common amenities for studying and hanging out. The communal lounge and outdoor courtyard with garden space are great for relaxing. A fun social calendar of events keeps the community lively. Free Wi-Fi & internet works in shared areas too. Safety comes first with key fob access, and lifts to all floors make moving easy. There are wheelchair accessible rooms for students who need them.

Cyclists can use the covered bicycle parking. A laundry room with washing and drying machines adds convenience. The property cares about the planet with onsite recycling facilities. Visitors can park in the visitor car parking area. Rent includes all bills, so students can focus on school without stress.

Location and What's Hot?

The Village at The Viaduct is in the historic heart of Durham. It’s close to many city attractions and schools. New College Durham and the University of Sunderland (City Campus) are top academies that draw students from all over. This charming spot has cozy cafes like Flat White Kitchen and Vennels Cafe. Students can grab a quick coffee or enjoy a big breakfast there. Nearby restaurants, such as Zen and Lebaneat, bring a mix of Asian and Lebanese flavors right to students’ doors. For night-time fun, The Swan & Three Cygnets offers a classic pub feel. If you want live music and a lively crowd, Jimmy Allen’s is the spot to go.

Groceries are simple with stores like Tesco Extra and Sainsbury’s Local just a short walk away. Health needs are covered by Claypath Medical Centre and University Health Centre close by, so students don’t have to go far. Durham is a city full of history and culture. Students often visit Durham Cathedral and Durham Castle for inspiration and amazing views. The Oriental Museum is a quiet place for art and history lovers. Gala Theatre & Cinema is perfect for movie nights with friends.

The Village at The Viaduct Durham is near lots of amenities. This makes it a smart pick for students looking for apartments in Durham. It’s just a short stroll from the bustling city center. Students can easily check out all that Durham has to offer. This includes the peaceful Durham University Botanic Garden and the scenic River Wear for walks or jogs. Host The Village at The Viaduct helps students balance school and a fun social life filled with Durham’s best student hangouts. Students can easily check out all that Durham has to offer by exploring the best things to do in Durham.

Commute

Students living at The Village at The Viaduct in Durham have easy access to public transport. This helps them explore the city and reach different places. The property is well-served by local bus services, with Claypath Millennium Place and Aldin Grange Terrace being two of the closest bus stops to the Host The Village at The Viaduct. These stops cater to multiple bus routes, allowing for flexible commuting options. Also, if you like trains, the Durham ( DHM ) Train Station is close by. This makes traveling between cities even easier. The Village at The Viaduct student accommodation offers great transport links. This makes travel easy for students during their studies.

Room Types (5)

Clear
All (5)
Studio (3)
Ensuite (2)
Studio
All-in-one space with a bedroom, private bathroom, living area, and kitchenette — Ideal for complete independence
Room type image
3

Silver Studio

Starting From:£270/week
Studio
Entire Place
Private Bathroom
Private Kitchen
Room type image
3

Gold Studio

Starting From:£280/week
Studio
Entire Place
Private Bathroom
Private Kitchen
Room type image
5

Platinum Studio

Starting From:£330/week
Studio
Entire Place
Private Bathroom
Private Kitchen
Ensuite
A private room with its own bathroom — Offers maximum privacy and comfort
Room type image
4

Silver En-suite

Starting From:£205/week
Ensuite
Private Room
Private Bathroom
Shared Kitchen
Amenities
Shared Community And Utilities
Communal lounge
Free Wi-Fi & Internet (up to 200mb)
Lifts to all floors
Fitness And Recreation
Wheelchair accessible rooms available
Security
Secure key fob access
24/7 on-site team with CCTV coverage
Property Services
Social calendar of events
Laundry room with washing and drying facilities
Onsite recycling facilities
Parking
Covered bicycle parking
Visitor car parking
Outdoor Features
Outdoor courtyard
Garden Space
Bills Included
Water
Wifi
Electricity
Heating
Content Insurance

House Rules

Cancellation Policies
  • Cooling Off Period
    For 26-27 AY:- 1. Prior to entering into the Tenancy Agreement: a) If you share the written notice of cancellation before the Booking Confirmation email is sent, and within 7 days of application, there will be no charge, and your Advance Rent payment will be fully refunded. b) If you do not complete the tenancy agreement within 7 days of application, the property reserves the right to keep the Advance Rent payment if the booking is cancelled by either party. 2. After entering into the Tenancy A
  • No Visa No Pay
    For 26-27 AY:- 1. The property supports international students as you plan your studies in the UK. If your visa plans don’t go as expected, here’s everything you need to know about their visa rejection policy, which applies to full-term, part-term, and semester-let accommodation. 2. If your visa application is not approved, please provide the relevant proof of refusal to the property at your earliest convenience. Ensure that the documentation is submitted within 48 hours of receiving the decisio
  • No Place No Pay
    For 26-27 AY:- 1. This policy is for prospective first-year undergraduate or postgraduate students applying to study in the UK. This applies to full-term, part-term, and semester-let accommodations. 2. If you are not offered admission to your chosen university or higher education institution. Simply submit your confirmation from UCAS or your selected institution within 48 hours of your results being released to the property. 3. Here’s how it works: a) Proof of Results: Please email them your pro
  • Replacement Tenant Accepted
    For 26-27 AY:- 1. If you share the written notice of cancellation on or after the tenancy start date, the property will not accept the cancellation or surrender of your tenancy until a replacement tenant is found for the Room. 2. In the event you cancel under this policy, they will make every effort to re-let the Room on your behalf, but they cannot guarantee success. You will remain responsible for paying rent and all other charges until a new tenancy for the Room begins. 3. Once a replacement
  • Other cancellation policies
    For 26-27 AY:- 1. In the event you do not fulfil your rental payment obligations in relation to the payment of rent on the due dates before moving in, they may cancel your tenancy agreement by giving you written notice. In this situation, the Advance Rent payment will not be refunded. 2. In the event they need to cancel the tenancy agreement before you move into the Room, due to reasons beyond our control unknown at the time of issuing the Booking Confirmation, they will provide you with as much
  • Room allocation
  • Room allocation
    Students can indicate specific room number or location preferences during the booking process, and the Amber team will accommodate these preferences wherever possible, based on availability.
  • Check in guide
  • Check in guide
    Approximately 2–4 weeks prior to the scheduled move-in date, students will receive check-in instructions via email. This communication will include the steps required to select a check-in date and time slot, complete necessary documentation, and settle any outstanding payments prior to arrival.In case of any questions or queries, please feel free to contact the Amber team, and our team will assist to ensure a smooth check-in process.
  • Renewal policy
  • Renewal policy
    Students who wish to extend their stay can contact the Amber team for renewal or rebooking at the same accommodation. Our team will support the renewal process and help students secure a suitable room of their choice. Students are encouraged to reach out early to ensure they can rebook the same room or another room of their choice at the same property.
  • Early check in policy
  • Early check in policy
    Early check-in requests can be shared in advance with the Amber team. Our team will do a feasibility check to facilitate early check-in requests based on room readiness and availability. Additional charges may apply where applicable.
  • Payment and Fees

    Mode Of Payment

    Credit/Debit card & Bank Transfer.

    PayPal
    VISA
    AMEX
    Pay In Instalment

    For 26-27 AY:- 1. Advanced rent: on booking 2. 1st instalment: 1st August 2026 3. 2nd instalment: 28th September 2026 4. 3rd instalment: 13th January 2027 5. 4th instalment: 14th April 2027 Please Note: 1. The instalment plan will be applicable only for 51/45/44/43 week tenancies. 2. If you book a room after the 1st August you will need to make the full payment at the time of booking.

    Guarantor Requirement

    For 26-27 AY:- 1. All students can choose to pay in instalments as long as they can provide a UK guarantor. 2. If you cannot provide a UK guarantor you will need to pay the full year rent upon booking your accommodation or use third-party guarantor services.

    Additional Fees

    For 26-27 AY:- 1. No dual occupancy. 2. Communal Laundry - Yes - CircuitGo (prices at present £3.90 for wash and £2.40 for dryer)

    Booking Deposit

    For 26-27 AY:- Students are required to pay an advance rent of £200.

    Frequently Asked Questions

    Why should I live at the property?

    They want you to have the best student experience possible. That means going beyond just providing somewhere comfy and practical to live; they want you to live somewhere you feel safe and happy. And they have onsite teams on-hand 24/7 to ensure that’s the case.

    Consequently, they’re a Platinum Certified Operator by the Global Student Living Index. So, the question should really be, why should I not stay at the property?

    Do I have to be a student to live in this property?

    To take out a tenancy with them you need to be eligible for council tax exemption. This applies to all full-time students and some part-time students. However, if you’re unsure, your university or college should be able to let you know. During the summer months some of their halls offer summer accommodation which is available to students and sometimes non-students as well.

    Do I need to take out contents insurance?

    No, you do not. Contents insurance is automatically included with your rent. The property is working in partnership with Cover4insurance.com and their student insurance, Cover4Students, to provide some cover for the contents inside your room. You don’t need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.

    Visit Cover4Insurance to:

    • Check your level of cover
    • Review key exclusions and limitations
    • Check your policy excess
    • Learn how to make a claim
    • Extend and personalise your cover to protect additional items such as bicycles, musical instruments and photographic equipment

    The property share your details with Cover4insurance for the purpose of providing you with contents insurance.

    Can I connect to the internet?

    Absolutely. A super-fast internet connection is available in every bedroom.

    Do I need to move out during the holidays?

    Your property contract is for a fixed length of time – so your room is yours during that period. That means that you don’t have the hassle of moving your belongings out during the Christmas or Easter vacations, and you can choose to stay in your property over these holidays if you want. It’s usually possible to book additional accommodation over the summer period if you want to stay then too. But we advise booking early to ensure rooms are available.

    Do you have staff at your properties?

    The residence has a team of trained staff on site to respond to meet your needs. Their job is to make your property experience as enjoyable as possible.

    Their on-site management offices are open Monday to Friday. During these times they will answer any questions, respond to any issues and offer advice, as well as ensure a friendly face is there to greet you every day.

    They also have a highly skilled team of caretakers who are available around the clock. They’re there to resolve any maintenance issues quickly and efficiently – keeping the site safe and secure. Security guards also support the caretaker team on most sites to ensure there’s a 24/7 presence. Please check at your chosen location to confirm details.

    While most students settle into living away from home quickly, they understand it can take a little longer for some than others. So, while their tenancy agreement limits how far they can get involved, their people are trained to offer advice that helps residents to overcome a range of issues.

    For your peace of mind, all their people are criminal record background checked.

    When is the management office open?

    The management office is open Monday to Friday, each week. The opening hours are 9am-6pm Monday-Thursday and 9am-5pm on a Friday*.

    • please check with your chosen location for full details as times can vary from hall to hall.

    How safe are these properties?

    Their team takes safety seriously. Many of their properties have a member of staff or security guard on site 24 hours a day, 7 days a week, to ensure help is always at hand should the need arise. Please check with your chosen location to see if this service is available.

    In addition, electronic door entry systems, intercoms and CCTV ensure that everyone who lives with them enjoys a high standard of security and the safest possible environment. So they can get on with enjoying themselves.

    What happens if I have a maintenance problem?

    The property has a dedicated caretaker team to respond to and solve your maintenance issues. They respond to every issue quickly and, if possible, will complete the repair during the first visit. Of course, this isn’t always possible and there are times when parts need to be ordered or external contractors arranged. When this happens, they’ll keep you updated on the progress.

    Can I pay in instalments?

    For more information on payment plans, refer to the policy section above, or contact your amber agent for assistance.

    How do I know that the property is a good landlord?

    The property is proud to agree to the principals required by the ANUK Code of Standards. Fully supported by NUS, the National Code is voluntary and aimed at both educational establishments and private sector suppliers. Those who join make a commitment to provide students with a first-class housing service and agree to provide information, reassurance and a clear procedure if a dispute occurs.

    Living in a building covered by the Code means:

    • Your contract is clearly written, stating what you are paying for and how much your rent is, with reasonable terms and no hidden costs.
    • Best practice day-to-day management is supported and recognised.
    • Your accommodation should be fully prepared for you when you arrive to take up residence.
    • our accommodation meets with a set of nationally recognised standards in respect to services, furniture and fittings.
    • Repairs and maintenance are carried out within agreed timescales.
    • Your building will meet with, and exceed, the required health and safety standards.
    • You will be given information to explain what management routines are followed in the buildings.
    • There’s a set and accountable procedure for dealing with any disputes or complaints.

    What are the Terms and Conditions of staying with this property?

    All rooms that are let directly to students are done so using an assured short-hold tenancy agreement or Licence. These agreements outline what is expected of the resident and, similarly, properties’ obligations as a landlord.

    The agreements are a legally binding document and should be read carefully. Once signed they are for a fixed term and should the resident wish to move out of the accommodation before the end date, they will remain liable for the full rent until the end of the contracted period and are responsible for the condition of the property regardless of whether they are staying in the hall or not.

    What does fully-furnished kitchen mean?

    The property designed their homes that provide everything you need to enjoy living with them. Their flats come kitted out with all your cooking appliances: cooker, hob, kettle, toaster and microwave – and some sites also provide cutlery, crockery and cooking utensils*.

    • please check with your chosen location for full details as appliances can vary from hall to hall.

    Do I need to pay a deposit to book a room at this property?

    To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your amber agent.

    Is a guarantor required to book a room at this property?

    For more details about guarantor requirements, refer to the policy section above or connect with your amber agent.

    The Village at The Viaduct, Durham
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